Analyst | KYC | AML | Complaints Manager
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A seasoned Analyst with a proven track record of over 9 years within the financial services and education sectors. Proficient at effectively utilizing gap analysis, stakeholder management, SWOT analysis, root cause analysis, digging deep, and requirements engineering.
Possess strong investigation techniques including workshop facilitation, interviews, brainstorming sessions, and brainwriting exercises. These techniques enable a better understanding of business needs, ensuring that analysis and recommendations are targeted and impactful.
