Award Winning Leader.
Send a job offer directly to this candidate
Handled aftersales complaints and service enquiries, including cases involving Trading Standards and the Motor Ombudsman. Managed vehicle swaps while retaining deal value and applied precise knowledge of the Consumer Rights Act 2015 to deliver fair, compliant and commercially sound resolutions.
Complaints Handler & Service Advisor at Car Planet (2025-11 – 2026-01)
Handled aftersales complaints and service enquiries, including cases involving Trading Standards and the Motor Ombudsman. Managed vehicle swaps while retaining deal value and applied precise knowledge of the Consumer Rights Act 2015 to deliver fair, compliant and commercially sound resolutions.
Cadet Warrant Officer at Royal Air Force (Air Cadets) (2018 – 2025)
As a Cadet Warrant Officer I lead and mentor teams, ensure discipline and high standards are always upheld. I communicate effectively across all levels and make critical decisions under pressure to achieve mission objectives while fostering teamwork and resilience
Shisha Host (Opening Night Shift Staff) at Tigarbay (2023-09 – 2024-09)
I started as a shisha maker and progressed to host, gaining experience in delivering excellent customer service. I focused on being approachable, upselling products, and building genuine relationships with customers this, encouraged repeat visits and made our venue a top choice for events.
Mechanic & First Aider (Temp Morning Staff) at Lime (2023-08 – 2024-09)
Responsible for maintaining and repairing Lime's electric scooters and bikes to ensure safety and reliability. Conduct inspections, troubleshoot issues, and perform repairs. Additionally, I was the first aider for the site, keeping accurate safety records updated.
Supervisor (Seasonal Staff) at Farmfoods (2021-10 – 2022-12)
While working at Famfoods as a supervisor I ensured a high standard of work were always upheld some of my duties included, following health and safety regulations, working alongside floor staff to ensure the smooth running of day-to-day operations, operating tills, monitoring stock levels as well as overseeing customer experience.
Sales Manager at Knots Furniture (2019-06 – 2021-08)
Delivered excellent customer service while managing stock, processing orders and updating the team on new products. Trained and supported staff, promoted slow-moving items to maximise sales and independently managed the store during quiet periods, including opening, closing, deliveries and custom orders.
GCSE's – Enfield Grammar School (2017 – 2022)
