Therapeutic support worker at Hartmore Genesis (2026-01 – Present)
Summary of Duties and Responsibilities
- Encourage and enable maximum levels of independence for the children I support.
- Supporting children with decision making.
- Ensuring relevant information is passed onto my line manager.
- Liaising with health care professionals and agencies.
- Ensuring that Health and Safety requirements are met and auctioned.
- Act as a positive role model to children giving guidance and support.
Team Leader at Elliots Hill Care (2021-07 – 2025-11)
Summary of Duties and Responsibilities
- Providing support to residents both Physical and emotional, ensuring a person centered approach.
- Liaising with family members, dealing with any queries, complaints and or concerns.
- Ensuring that individuals are fully involved in decision making.
- Ensuring relevant information is passed onto staff and or Health care professionals.
- Promoting the development of good working relationships with families and Health Care Professionals.
- Ensuring that Health and Safety requirements are met this is both on a day to day basis and monthly by a check list system.
- Completing daily paper work systems and monthly reviews of care plans.
- Supervision of staff team members on a daily basis and carrying out supervisions and appraisals.
- Completing and reviewing care plans and risk assessments.
Care Assistant at Methodist Homes Association (2015-09 – 2021-07)
MHA is a non-profit making organization, with its aims of improving the quality of life for older people. Each home is made up of diverse communities and opportunities are made available for individuals to develop and practice their faith as they feel appropriate. Summary of Duties and Responsibilities
- Providing support to residents both Physical and emotional, ensuring a person centered approach.
- Liaising with family members, dealing with any queries, complaints and or concerns.
- Ensuring that individuals are fully involved in decision making.
- Ensuring relevant information is passed onto staff and or Health care professionals.
- Promoting the development of good working relationships with families and Health Care Professionals.
- Ensuring that Health and Safety requirements are met this is both on a day to day basis and monthly by a check list system.
- Completing daily paper work systems and monthly reviews of care plans.
Senior Carer at Vale (2013-10 – 2015-09)
Summary of Duties and Responsibilities
- Ensuring a person centered service that includes a producing a detailed service delivery plans.
- Active Support and management plans for each client.
- Encourage and enable maximum levels of independence for the client ensuring that individuals are fully involved in decision making.
- Promoting the development of good working relationships with other agencies.
- Facilitating medication Training days.
- Producing staff Rota's ensuring they are keeping within available resources.
- Participating in both internal and external monitoring and Quality assurance systems.
- Ensuring that Health and Safety requirements are met this is both on a day to day basis and monthly by a check list system.
Support Worker at Via Ramstad Agency (2011-09 – 2013-10)
Summary of Duties and Responsibilities
- Supporting young adults in the transition from local authority care to independent living.
- Encourage and enable maximum levels of independence for the young adults.
- Supporting individuals with decision making.
- Ensuring relevant information is passed onto my line manager.
- Liaising with police, young offending teams other agencies.
- Ensuring that Health and Safety requirements are met and auctioned.
Support Team Manager at Opportunity Housing Trust (1992-04 – 2011-08)
Summary of Duties and Responsibilities
- Ensuring a person centered service that includes a producing a detailed service delivery plans.
- Writing and reviewing Support and management plans for each individual.
- To ensure confidentiality, and promote civil and human rights.
- Liaising with external agencies and health care professionals.
- Ensuring that Health and Safety requirements are met and auctioned.
- Facilitating training both for my staff team and organizationally.
- Facilitating Team meetings, Training days and participant in regional meetings.
- Ensuring accurate financial records are kept in line with the organizations finance policy.
- Partaking in the out of hours service, dealing with all aspects of the out of hours service.
- To ensure effective liaison with relevant external agencies as required e.g. Benefits Agency, ISS, And Community Support Team etc.
Hospital Cashier at South Glamorgan Health Authority (1989 – 1992)
Summary of Duties and Responsibilities
- Receive payment by cash, check, vouchers.
- Issue receipts, refunds, credits, or change due to patients.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Keep periodic balance sheets of amounts and numbers of transactions.
Night Auditor at HOLIDAY INN CARDIFF (1986 – 1989)
Summary of Duties and Responsibilities
- Maintain an inventory of vacancies, reservations and room assignments.
- Register arriving guests and assign rooms.
- Present statements of charges to departing guests and receive payment.
- Daily accounting data entry and reconcile.
