Ian Malaugh

I am a Trustworthy, enthusiastic, compassionate Retired Police Sergeant with over 30 years of practical experience in the Public sector. I am a skilled Communicator, comfortable with people at all levels, and adept at dealing compassionately and professionally with everyone. All of my working life has involved working with the general public, in roles where I have both lead and been part of Teams in the workplace. 6 months experience as a Teaching Assistant in a Primary School, where I worked closely with children to assist in their learning.

My most recent role involved resolving people's queries professionally by both telephone and email. I deal with multiple conflicting demands, resulting in having to organise and prioritise my tasks accordingly. I am essentially a "People person" and my experience has enabled me to engage and interact effectively and comfortably with others, at all levels and whatever the situation.

I am a Competent French Speaker.

Enquiries Officer & Prosecutions Case Manager - Metropolitan Police - MO10 Traffic Prosecutions department

(2023-11 - 2026-07)

Dealing with Traffic prosecutions, where I dealt with conflicting demands on my time from several sources requiring me to prioritise tasks according to need and urgency.

• Liaising by Telephone & email sensitively with those in receipt of Prosecution notices, and responding appropriately to their concerns.

Hospital Porter - Benenden Hospital - Cranbrook

(2023-01 - 2023-11)

• Transferred patients within a private hospital promptly to facilitate treatment and engaged positively with them in a caring and comfortable manner.
• Dealt professionally and politely with all patients and staff at the hospital.

Teaching Assistant - East Farleigh Primary school - Maidstone

(2022-07 - 2023-01)

• Provided stimulating learning, and motivated children to engage with class activities.
• Built positive relationships with children, responding appropriately to their needs, and helped them to learn through one-to one & small group tutoring.

Crime & Incident Auditor - Kent Police - Maidstone

(2016-02 - 2022-07)

• Compiled detailed Audits of Crimes and Incidents to ensure compliance with Policies and Legislation.
• Produced high standard and accurate written reports in relation to the audits.
• Designed and delivered bespoke Training packages in person and 'online for' various police departments.

Detective Sergeant - Kent Police - Maidstone

(2007-06 - 2016-01)

• Supervised Investigators in the Incident Management Unit (IMU), overseeing the correct recording, Investigation, and Closure of Investigations.
• Supervised a Team of Detectives (CID) investigating serious offences.
• Conducted multiple briefings and presentations to police officers and non police personnel, utilising my personable style in order to convey the Information.
• Dealt successfully with multiple incidents and complaints, demonstrating my strong communication skills with Police and members of the public at all levels in so doing.
• Produced and checked detailed written case files, and statements for Court Proceedings.

Police Sergeant - Hertfordshire Constabulary - Watford

(1999-12 - 2007-07)

• Uniformed Sergeant leading a Team of Constables in both general Policing and Community Teams.
• Dealt successfully with multiple incidents and complaints, utilising my strong communication skills with Police and members of the public at all levels.
• Regularly Performed Role of Custody Officer in a busy Police station, where I dealt sensitively and compassionately with all police detainees.

Police Constable - Metropolitan Police Service - London

(1986-01 - 1999-12)

• Uniformed Police Constable, in a busy London Police station.
• 6 years as a Special Branch Officer based at Heathrow Airport.

Higher National Diploma (BTEC) - Business Management & Foreign Languages - Newcastle Polytechnic (Northumbria University) (1985)

Certificate - Spanish - Institute of Linguists (1985)

A-Levels - French - Southmoor School (1983)

GCSEs - Mathematics, English Language, French, German, Biology, Physics, Geography - Southmoor School (1981)