Client Consultant/Sales Associate at Selfridges (2025-06 – Present)
Managed high-value client portfolios in a luxury retail environment with focus on sales growth and long-term retention.
- Managed high-value client portfolios to drive sales growth and ensure long-term retention in a high-pressure, luxury retail environment
- Spearheaded a team initiative to audit and streamline internal sales processes, achieving measurable gains in operational efficiency
- Consistently exceeded individual and departmental sales targets through technical product expertise and strategic cross-selling
- Leveraged client feedback loops to identify service gaps, implementing quality-control systems that enhanced overall engagement
Interior Designer/Sales Associate at B&Q (2024-04 – 2025-04)
Provided interior design consultations and project management for custom layout solutions.
- Directly generated £130,000 in revenue through technical design consultations and strategic product placement during my tenure
- Utilised specialised design software to engineer custom layouts, translating complex client requirements into actionable project plans
- Managed the end-to-end project lifecycle for interior solutions, resolving technical design challenges to ensure 100% on-time completion
- Analysed client financial constraints and aesthetic goals to deliver tailored, high-margin design concepts, increasing conversion rates
