Iara Andrade

I am described as a productive employee with proven track record of successful management and producing quality outcomes through leadership and team motivation. I strive in collaborative environments, but I am equally capable of leading others effectively.

I have a strong background in customer service, sales, and healthcare, with experience across multiple industries.

• Healthcare Technician | Spa Medica 

Assisting in clinical procedures, supporting patient care, and ensuring smooth healthcare operations.

• Optical Assistant | Vision Express & Specsavers 

Provided expert optical advice, achieved top regional sales and KPIs, and delivered excellent customer service.

• Barista | Starbucks Coffee

Developed multitasking, communication, and customer service skills in a fast-paced environment.

• Sales Assistant | JD Sports

Focused on customer engagement, sales, and maintaining store performance.

• Assistant Manager | Lorichidee 

Managed a small macaron business, overseeing operations, customer relations, and sales strategies.

I have a solid educational background focused on criminology, policing, and public services:

• Diploma in Criminology and Policing (2023) – Gained knowledge of law enforcement, criminal justice, and investigative techniques.
• Diploma in Public Services (2017) – Developed an understanding of government functions, emergency services, and public sector roles.

my education complements my problem-solving skills and ability to work in structured, service-oriented environments.