Icim Cag

Journalism and Digital Media graduate from Birkbeck, University of London with experience in retail, hospitality and administration. Confident in delivering excellent customer service, building strong relationships and communicating effectively in customer-facing environments. A highly organised and adaptable individual with a keen eye for detail, I enjoy working with people, solving problems and creating positive experiences.

I am looking to build my career in a role where I can combine my communication skills, creativity and customer-focused approach while continuing to learn and grow professionally.

Administrator (Voluntary) - Westpole Properties Ltd

(2025-01 - 2025-06)

• Prepared and processed invoices with high accuracy while maintaining organised financial records
• Controlling and documenting all payment activities.
• Conducting general administrative duties including filing and spreadsheet preparations

Server/Waitress - Argonya Bakery

(2024-05 - 2024-12)

Family business

• Provided attentive customer service in a fast-paced bakery environment, ensuring positive customer experience during peak hours
• Organised and displayed freshly baked goods to maintain visual standards.
• Maintained clean shop floor standards during busy hours, supporting customer satisfaction

Sales Assistant - New Look

(2023-09 - 2024-04)

Retail chain

• Delivered friendly customer service and processed transactions efficiently.
• Maintained shop floor presentation and organised stock displays to ensure a positive customer experience.
• Assisted customers around the store and with their purchases

BA - Journalism and Digital Media - Birkbeck, University of London (2023-10 - 2026-07)

Diploma - Creative Media Production - Barnet and Southgate College (2021-09 - 2023-05)