Sathesh Kumar G

Sathesh here from india, back home was worked in bank for 5 years

At present in united kingdom Croydon, currently working in European springs and pressings limited at elmers end location as a production Operator, I'm looking for a better career

Administrative & Production Operator - European Springs & Pressings Limited - Greater London, United Kingdom

(2022-02)

• Manage administrative and secretarial duties including maintaining accurate records, preparing reports, and processing documentation in a timely and organised manner.
• Handle confidential operational data and documentation, demonstrating discretion and adherence to data protection principles (GDPR).
• Liaise effectively with colleagues and management, demonstrating clear verbal and written communication skills.
• Provide front-line administrative support, coordinating between departments to ensure efficient daily operations.

Team Manager - HDFC Sales Private Limited - Chennai, Tamil Nadu, India

(2015-07 - 2020-07)

• Managed administrative operations for a team of 10+ staff, including scheduling, record-keeping, performance documentation, and compliance reporting.
• Maintained confidential personnel and client records with full compliance with data protection and regulatory requirements.
• Coordinated team activities, managed workloads, and produced management reports to support senior decision-making.
• Resolved complex queries and complaints with empathy and professionalism, consistently achieving high satisfaction outcomes.

Manager - HDFC Bank - Chennai, Tamil Nadu, India

(2019-01 - 2020-12)

• Supervised administrative workflows and documentation management for a busy customer-facing team.
• Ensured accurate and up-to-date record-keeping in line with organisational and compliance standards.

Loan Officer - HDFC Bank - Chennai, Tamil Nadu, India

(2015-01 - 2019-12)

• Administered high volumes of client applications and records, maintaining full accuracy and confidentiality throughout.
• Communicated clearly and sensitively with clients to guide them through complex processes, demonstrating patience and professionalism.

Customer Relationship Officer - Hindi Ha Global Solutions - India

(2011-01 - 2011-12)

• Provided first-line customer support via telephone, handling a high volume of queries with empathy and efficiency.
• Maintained accurate CRM records and ensured all patient-equivalent interactions were logged and followed up appropriately.

Bachelor's Degree - Dwaraka Vaishnav College, University of Madras (Affiliated) (2013-01)

Higher Secondary Certificate (HSC) - St. John's Higher Secondary School, Chennai (2010-01)

Secondary School Leaving Certificate (SSLC) - St. John's Higher Secondary School, Chennai (2008-01)