HMRC, Valuation Office, London, UK
Enterprise Architect, Technology SME | 07/2026 – 08/2026 Project: HGR program delivery assurance: migration to Azure, Dynamics and microservice architecture.
- Reviewed the NGR Programme, bringing together programme, service and technical perspectives to provide a single, consolidated, detailed view for programme leadership.
- Identified areas of strength and provided actionable quick wins, catch-up and strategic recommendations for design, traceability, partner management and reporting areas with templates and How-To instructions.
Global Monitoring and Information Agency Ltd (own consulting practice), London, UK
Director & AI Enterprise Architect | 01/2026 – 06/2026
Project: Architecture of Intellect — AI for enterprise architects and senior management ().
Authored a technical primer on LLMs and AI agents for enterprise architects and senior managers, drawing on two waves of hands-on AI experience: expert systems and decision support in the 1990s, and LLM and agent integration in enterprise operating models since 2021, including practical implementations across the private and public sectors. The book presents an AI-Native Enterprise architecture, AI agent risks and governance, and an AI-powered operational model, and describes LLMs and AI agents in plain English from a practical perspective. The book provides a shared language for business, IT, AI SMEs and vendors, and sets out the strategies, solutions and governance methods that convert pilots into real business outcomes.
Core focus: assessment, selection, implementation, configuration, BAU support, optimisation, monitoring, audit and regulatory compliance of AI-powered operational processes.
Securing Energy for Europe (SEFE), London, UK
Lead Enterprise Architect | 09/2025 – 12/2025 Project: Disaster Recovery Remediation Programme (DRRP) for cloud migration and regulatory compliance.
- DRRP Project Initiation Document: Analysed SEFE business strategy, documented programme drivers and regulatory requirements, clarified scope, responsibilities, key deliverables and missing activities; proposed delivery strategy, DR scenarios, critical business services (CBS) list, DR operating model, team structure and delivery flowchart. Delivered Board-approved PID for the ~£10M programme, plus the DRRP taxonomy and terminology catalogue.
- DRRP RAID log: Reviewed the DR risk log, identified programme risks, formalised assumptions, surfaced issues, gaps and dependencies; proposed a programme risk-management framework.
- CBS DR readiness assessment: Analysed process, data, application and infrastructure mapping for selected CBSs against the future-state platform and cloud migration changes; prioritised DR-critical services and components and produced recovery diagrams.
Top-3 Bank in Central and Eastern Europe (NDA), Vienna, Austria
Lead Enterprise Architect | 03/2025 – 09/2025 Project: CIB digital strategy analysis driving significant cost reduction and business expansion.
- Digital strategy: Analysed business and digital strategies; recommended a digital transformation framework, business-strategy integration, operating model optimisation, project prioritisation and business-bound digital KPIs. Recommendations presented to CEO and Board, driving re-prioritisation to unlock €3–5M in savings and enabling €10M in new AI and ecosystem initiatives.
- AI portfolio review: Reviewed 40 AI use cases and six completed AI pilots — designs, test results, feedback and business outcomes — across the full strategy stack from business and operations to AI, digital, cloud and infrastructure. Solutions spanned OpenAI, Microsoft, Google, Anthropic and open-weight models across business-contract ChatGPT, API access, SaaS and internal cloud landing-zone deployment, with advanced RAG, PEFT, quantisation and distillation techniques in production assessment.
- AI integration strategy: Recommended a revised AI adoption approach — adding business pull to IT push — and three new AI integration levels aligned to the digital strategy and cost-savings goals.
- Digital channels: Recommended a new AI digital channel concept with potential savings of €3–5M over 3–5 years.
- Ecosystem design: Recommended a CIB ecosystem design and implementation strategy aligned to business strategy, including orchestration of cloud migrations across multiple countries, competitive positioning, roles and integration principles.
Samlink (Kyndryl), Helsinki, Finland
Lead Enterprise Architect | 01/2025 – 04/2025 Project: Cost optimisation, platform modernisation, AI strategy and mainframe-to-cloud migration strategy.
- AI agent pilot governance: Governed an AI agent pilot in the commercial and retail loans business line — Meta Llama 3.3 70B on the Microsoft Foundry platform with AWS failover — achieving a verified 50% reduction in onboarding and approval time.
- Developed strategy and roadmap for migrating core banking from mainframe to hybrid multi-cloud (Azure/AWS) with three costed options (TCO 95/50/30%, ROI 10/5/5 years), presented to executive leadership for investment decision.
- Reviewed the AI strategy and proposed optimisations with a 50% cost-reduction forecast; built a cost distribution model identifying key cost drivers.
- Designed target architecture concept, transformation roadmap and operational workflow improvements; aligned Samlink's transformation with key customer and partner roadmaps.
Saudi National Bank (Kyndryl), Remote — Riyadh, KSA
Lead Enterprise Architect | 09/2024 – 12/2024 Project: Establishment of a neo digital bank (challenger bank), budget $60–90M.
- Contributed significantly to the RFP response, developing three conceptual enterprise designs targeting 30% lower cost, 50% faster time to market and AI integration goals.
- Assessed and proposed AI pilot concepts (GPT-4, Meta Llama, Phi-3) across API, SaaS and in-house deployment options.
- Designed the conceptual architecture for the core neo-bank IT system with multiple implementation options addressing regulation, scalability and security; architected conceptual designs for integrated risk management, microfinance, life and health insurance, AML and sanctions systems.
Banque Saudi Fransi (Kyndryl), Remote — Riyadh, KSA
Lead Enterprise Architect | 08/2024 – 09/2024 Project: Design and implementation of a bank Digital Factory model.
- Delivered the conceptual design for the Digital Factory technology platform, incorporating DevOps principles and cloud-native services to reduce time to market by 30%.
- Proposed AI agent pilot concepts (Codey, Gemini 1.5 Pro) for the Digital Factory platform.
- Created the Digital Factory operating model blueprint, including organisational structure and innovation management; defined integration points with core bank IT systems.
Al Rajhi Bank (Kyndryl), Remote — Riyadh, KSA
Lead Enterprise Architect | 04/2024 – 07/2024 Project: IT system and Target Operating Model remediation and optimisation, budget $15M.
- Designed and proposed a new corporate IT governance model to improve decision-making and delivery efficiency.
- Assessed and proposed AI pilot concepts (Meta Llama, Phi-3; SaaS and in-house deployment) for the central demand and delivery office and QA/testing processes.
- Architected the framework for a stabilisation squad and quality assurance team targeting 30% incident reduction; developed the structure for a central demand and delivery office to improve time to market.
Santander UK, London, UK
Enterprise Architect & Senior Risk Manager (2LOD) | 07/2022 – 04/2024
Second-line-of-defence technology risk oversight and enterprise architecture guidance across major transformation programmes.
- AI governance: Governed AI initiatives across back-office automation and risk management, and front-office customer service and voice AI; defined AI risk-management policies; governed integration of AI development tooling and libraries into the EA practice, including migration to the Santander Group global development platform (Gluon); oversight of Santander AI Lab initiatives, including the open-source gen-fraud-graph tool published on GitHub; participated in Group-level AI initiative discussions.
- Provided risk oversight and technology governance for the CTO 2.0 Rebuild Programme (KPMG/McKinsey engagements), including architecture practice redesign — improving architecture risk posture from Red to Amber. Governed hybrid cloud migration (~£60M, AWS/Azure) with CloudWatch, IAM and compliance controls.
- Governed key CTO 2.0 deliverables: architecture strategy, operating model, tooling, governance processes and enterprise design standards; contributed to architecture practice redesign and closure of audit findings.
- Oversaw critical programmes: IT remediation, disaster recovery remediation, global payments platform, obsolescence remediation, AML/fraud/sanctions harmonisation, and enterprise re-platforming (~£5M mainframe-to-corporate-cloud migration).
RBS International (NatWest Group), London, UK
Enterprise Solution Architect | 01/2022 – 07/2022 Project: Tax reporting, CRM and customer data management optimisation.
- Delivered approved solution design for FATCA- and CRS-compliant tax reporting integration.
- Defined a GDPR-compliant customer data lifecycle, including remediation strategies and regulatory adherence.
Verifone, London, UK
Enterprise Architect | 12/2020 – 01/2022 Project: Digital transformation and AWS cloud migration.
- Evaluated early enterprise LLM pilots (OpenAI Davinci and Curie) for customer-service chatbot and data-processing use cases.
- Developed and gained approval for the Target Operating Model supporting the digital transformation initiative.
- Designed and implemented a new global enterprise architecture practice, including hybrid cloud design principles for global resilience and data lifecycle governance; contributed significantly to the company cloud strategy and data lifecycle policies.
Luminor Banking Group (ISG), Riga, Latvia
Lead Enterprise Architect & Technology SME | 12/2019 – 06/2020 Project: New Bank Programme — digital transformation, divestment, merging, and IT system upgrade for an international banking group.
- AI-assisted customer journeys: Designed the concept for an AI-powered loan origination journey with automated KYC/AML/sanctions chatbot, projecting a 50% reduction in decision time. Led requirements, conceptual design, RFP, vendor management and a design team of three.
- Delivered enterprise designs supporting digital transformation, application and infrastructure divestment, and migration to AWS/Azure cloud and microservices.
- Led IT Target Operating Model design for divested systems and the post-divestment transition; optimised change, incident and root-cause analysis processes.
Gazprom Germania Group, London, UK
Lead Enterprise Architect & Global Corporate Services Lead Architect | 04/2019 – 11/2019
- Designed the migration strategy and architecture for EMEA regional ERP, HR, SRM and document management systems to a new cloud-based platform (SAP focus); presented the transformation roadmap and business case to the Group Executive Committee.
- Optimised the Target Operating Model for multi-region transformation, AML/sanctions compliance and Brexit impact mitigation; led project teams across regions (4–8 direct reports).
TSB Bank (KPMG), London, UK
Lead Enterprise Architect & Programme Technology SME | 09/2018 – 03/2019
- Delivered the IT system resilience improvement strategy and the disaster recovery strategy; contributed to the multi-cloud (AWS/Azure) migration strategy for enterprise IT stabilisation.
- Designed an automated card-transaction dispute customer journey leveraging machine learning for improved efficiency and customer experience.
Royal Bank of Canada, London, UK
Lead Enterprise Integration Architect | 09/2017 – 09/2018
- Designed the target infrastructure architecture for the ITS EMEA optimisation programme (£160M; insourcing, data centre migration, cloud adoption; 300 applications, 5,000 users) across two new data centres; developed customer migration solutions. Led a team of six architects.
