Ike Ekeocha

Diligent, ambitious and highly motivated professional with extensive experience in healthcare and customer service. Accustomed to working under pressure while delivering compassionate, high-quality care and excellent service. Quick to adapt to new environments, eager to learn, and consistently recognised for reliability, strong communication and a proactive approach.

Senior Care Assistant - Accomplish Group Limited

(2018-02)

• Provide high-quality personal care and support to service users, promoting independence, dignity and wellbeing.
• Monitor and accurately record changes in condition, escalating concerns promptly to senior staff and healthcare professionals.
• Build trusting relationships with residents and families through clear, compassionate communication.
• Consistently recognised for diligence, reliability and a positive attitude in a demanding care environment.

Customer Service Advisor - Commense UK Ltd

(2020-10 - 2024-02)

• Delivered excellent verbal and written customer service, resolving queries efficiently and professionally.
• Communicated clearly with a diverse range of customers, ensuring information was accurate and easy to understand.
• Maintained high standards of documentation and followed company procedures to ensure consistent service quality.
• Adapted quickly to changing priorities while remaining calm and solution-focused under pressure.

Data Entry - Match Option

• Received formal commendations for diligence and commitment while performing data entry tasks.
• Developed strong attention to detail and the ability to enter and manage data accurately and efficiently.

Marketing - University of Northampton

Construction Management - Bath Spa University

Mass Communication - Federal Polytechnic Nekede