Ikram Kachkouch

MSc International Business Management Student

Talent

Sunderland, SunderlandMember since 23 December 2024

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About

Hi, I’m Ikram! I’m an MSc student in International Business Management with a strong interest in hospitality and customer service. I have excellent communication skills, a positive attitude, and a passion for delivering exceptional guest experiences.

My multicultural background and ability to work in diverse environments make me a great fit for the hospitality industry. I am flexible, hardworking, and available immediately to join your team. Let’s connect to discuss how I can contribute to your hotel’s success!

Experience

Student Volunteer | Community Events

Assisted in organizing and catering university events, ensuring a welcoming environment for attendees.
Provided excellent customer service by addressing queries and accommodating dietary preferences.
Collaborated with team members to streamline event execution.

Waitress/ Customer Service

Voila Paris Cafe, El Jadida, Morocco ,Jun 2024 - Aug 2024

Greeting and seating guests, taking orders, and ensuring a pleasant dining experience.
Served food and beverages, ensuring accurate order fulfillment and maintaining high standards of presentation.
Assisted in food preparation and managed inventory to ensure availability of menu items during busy periods.
Maintained cleanliness and organization of dining areas, including setting up tables, cleaning after meals, and ensuring a hygienic environment.

Catering Assistant La Grillardière,El jadida , Morocco Jul 2023 - Sep 2023

Provided friendly and efficient table service, taking orders and delivering food to customers promptly.
Assisted in food preparation and served appetizers, entrees, and desserts at events held at the restaurant.
Maintained high standards of hygiene and cleanliness in food preparation and dining areas.
Handled customer inquiries and complaints professionally, ensuring a positive dining experience.