SALES MANAGER & BDM
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A dedicated manager and trainer with experience in sales, leadership and management of high performing teams. Skilled in coaching and mentoring talent, leading & managing teams through clear communication and goal alignment. Highly experienced in driving sales including: Direct Sales, B2B, Residential Field Sales, Event Marketing, and business development.
l Conducting RdSAP assessment - (Reduced Data Standard Assessment Procedure) to assess the energy performance of homes.
l Implement the methodology used to calculate the energy efficiency and environmental impact of buildings.
l Provide energy efficiency ratings to form part of energy performance certificates (EPCs) in the UK.
l Assess the energy performance of a property.
l Make recommendations for building to improve energy efficiency such as insulation upgrades or more efficient heating systems.
l Construct detailed floor plans.
KEY COMMUNICATION SKILLS l Presenting complex energy efficiency outcomes in a well organised, clear and concise manner to the client to inform next steps.
l Building trust with clients through clear communication and active listening skills and patience.
l Implementing a professional demeanor, polite tone, and respectful approach enables me to foster a good working relationship and ensure the client feels confident in the recommendations.
l I am flexible and adaptable in varying situations depending on the needs of the client.
KEY RESPONSIBILITIES l Overseeing the company's operations and strategic direction to ensure alignment with long-term goals, drive growth, and maintain operational efficiency.
l Strategic Planning for the company through setting long-term goals and defining the company's vision, mission, and overall strategy.
l Making decisions and problem-solving regarding policies, investments, and the direction of the company.
l Leading the team and guiding the company’s managers to implement strategies and achieve goals.
l Managing budgets and overseeing financial planning and risk management.
l Ensuring the company adheres to all legal and regulatory requirements, corporate governance standards, and ethical practices.
l Communicating with clients, employees, and other stakeholders to align everyone with the company’s goals and progress.
l Identifying risks to the company and developing strategies to mitigate them.
l Evaluating company performance, adjusting strategies, and ensuring that goals are met.
KEY RESPONSIBILITIES
Running a company requires a diverse set of sales skills to effectively drive growth, engage customers, and build relationships such as:
l Negotiating deals, partnerships, or pricing with clients and partners. This requires strong negotiation skills to help to secure favorable terms while maintaining good relationships.
l Identifying potential customers and creating strategies to reach them is essential. This includes using different tools and platforms for lead generation, whether through digital marketing, networking, face-to-face or referrals.
l Closing deals is an essential part of any sales process. Knowing how to overcome objections, create urgency, and guide customers to commit is critical for revenue growth.
l As a business owner, leading and motivating my sales team. Inspiring confidence, providing training, and setting clear goals helped my team stay focused and productive.
l The renewable energy environment is dynamic, so there is a need to be flexible and resilient. Being able to adapt to market shifts, changing customer preferences, and unexpected challenges is critical for medium-term success.
l Building strong customer relationships by being well-informed about products, services, and causes, ensuring potential customers could visualize how offerings met their needs using the Human Commercial method.
l Working on diverse campaigns in Residential, Events, and B2B marketing, collaborating with high-profile clients such as Google Services, Home Efficiency, and Home Delivery.
l Enhancing my communication skills by engaging with customers directly, leading to improved sales performance and customer satisfaction.
l Managing and mentoring teams, fostering collaboration and motivating colleagues to meet and exceed targets.
l Sharpening sales skills through regular training workshops and seminars provided by the company, continuously improving performance.
KEY RESPONSIBILITIES l Successfully working in a highly competitive, target driven environment.
l Led and managed campaigns focused on converting new prospects into loyal, recurring supporters within a short space of time, consistently building strong relationships and fostering long-term commitment.
l Responsible for managing a large team of fundraisers requiring clear communication skills, leadership skills such as, clear and transparent communication, empathy, problem solving and decision making.
l Proven ability to persuade and influence others in a constructive, non-confrontational manner, fostering engagement and collaboration while maintaining positive relationships.
IT RECRUITMENT TEAM LEADER: MERCHANT ROSE LTD & MONARCH IT RECRUITMENT (1999 – 2010)
KEY RESPONSIBILITIES l Front office recruitment specifically tailored for a banking environment. It also involved liaising with existing clients and also ensuring contact is made with future potential clients.
l Resourcing IT vacancies headhunting and vetting candidates for the positions.
l Liaising with existing clients and also ensuring contact is made with future potential clients. Clients included Government departments, Energy companies International Banks and major blue chip IT companies.
l Excellent organisational skill, communication and leadership enabled my development to senior roles.
