Inga Povilaikaite

Reliable, adaptable and people-focused professional with extensive experience in public-facing, security, customer service and operational roles. Currently working as a Police Community Support Officer, with proven strengths in communication, problem solving, conflict resolution, safeguarding, confidentiality and working calmly under pressure. Experienced in following procedures, maintaining accurate records and working effectively both independently and as part of a team.

Seeking a new opportunity where strong interpersonal skills, professionalism, responsibility and a positive work ethic can add value.

Police Community Support Officer (PCSO) - North Yorkshire Police

(2020-01)

• Engage with members of the public and provide professional support across a wide range of situations and community concerns.
• Assess situations, identify risk and take appropriate action while following policies, legislation and established procedures.
• Use communication, negotiation and de-escalation skills to manage challenging, sensitive and sometimes emotional situations.
• Work with colleagues and partner organisations, including supporting safeguarding and community safety activity.
• Maintain accurate records and handle confidential and sensitive information appropriately.
• Prioritise competing demands, work independently and contribute effectively within a team.

Security Officer - Flamingo Land Resort

(2018-01 - 2020-12)

• Maintained a safe and secure environment for visitors, staff and property in a busy customer-facing setting.
• Responded to incidents, assisted members of the public and followed security, safety and reporting procedures.

Ride Operator - Flamingo Land Resort

(2016-01 - 2018-12)

• Operated attractions safely, completed required checks and followed strict operating and health & safety procedures.
• Delivered friendly customer service and communicated clear safety instructions to visitors.

Production Operative - IAC Automotive

(2014-01 - 2018-12)

• Worked in a fast-paced manufacturing environment while meeting safety, quality and productivity requirements.
• Followed processes accurately and worked collaboratively as part of a production team.

Production Operative - 2 Sisters Food Group

(2012-01 - 2014-12)

• Worked within a high-volume food production environment, following hygiene, safety and quality standards.
• Demonstrated reliability, attention to detail and effective teamwork during demanding shifts.

Level 3 Diploma - Sport - Scarborough TEC