Rebecca Clifford

Calm, approachable and dependable Police Community Support Officer with 17 years' experience building trusted relationships, improving public safety and supporting diverse communities. Skilled in conflict resolution, safeguarding, crime prevention and partnership working. A proactive, hands-on team member with clear communication, sound judgement and strong organisational skills.

Police Community Support Officer - Metropolitan Police, Lewisham - Lewisham, London

(2009-04)

• Build trusted relationships with residents, businesses and partner agencies through visible, approachable community policing.
• Patrol designated areas on foot or bicycle, responding to concerns and providing reassurance to victims and vulnerable people.
• Manage anti-social behaviour, conflict, road incidents and large public events calmly, safely and professionally.
• Support young people and vulnerable adults through early intervention, safeguarding, education and appropriate referrals.
• Gather and record intelligence, monitor CCTV and conduct house-to-house enquiries while maintaining confidentiality.
• Deliver crime-prevention advice in schools and neighbourhoods and support proactive community-safety initiatives.
• Work closely with emergency services, community leaders and Neighbourhood Watch teams to resolve local issues effectively.

Cashier - Sainsbury's, West Wickham, Kent - West Wickham, Kent

(2005-04 - 2009-04)

• Delivered friendly, efficient customer service and remained professional when handling difficult situations.
• Processed payments accurately, managed queues and worked closely with colleagues during busy shifts.
• Responded promptly to customer needs and helped maintain a welcoming shopping environment.

Higher National Diploma - Business - Croydon College (2005-09)