Iqra Qasim

Hard-working, reliable, and highly motivated individual with a strong commitment to achieving goals and delivering high-quality work. I am organized and punctual, with the ability to adapt quickly to different situations and work effectively both independently and as part of a team. I demonstrate a mature and professional approach to responsibilities, with excellent time management and a strong work ethic.

I am always striving to complete tasks to a high standard whilst maintaining a friendly and positive attitude.

Senior Sales Executive - KHAADI

(2019-01 - 2025-01)

• Managing deliveries and stock
• Inventory keeping
• Providing excellent customer service
• Demonstrating products to encourage purchases by showcasing features and benefits
• Operating tills
• Cash handling and banking
• Visual Merchandising
• Attending calls
• Administrative work (liasing with the Head Office)
• Assisting Managers with hiring
• Training and allocating tasks to those working under
• Managing the store in the absence of the store manager

Administrative Assistant - Nabil Hajj & Umrah - London - London

(2019-01 - 2019-10)

• Met with customers who visited the office and provided them with information about our travel packages
• Collected passports and sensitive information discreetly maintaining high level of confidentiality at all times
• Liaised with booking agents working abroad to connect them to the customers and their individual needs
• Processed visa applications online and by visiting the relevant embassy
• Carried out all postage duties

Practical Examination Assistant - UCL - Hampstead - Hampstead

(2017-01)

• Handling paperwork
• Interacting with students and examiners to ensure adequate execution of the exam
• Preparing exam equipment
• Directing students around their practical exam

Student Ambassador - UCL - London - London

(2016-01)

• Helping to plan and set up open-day events
• Greeting and registering students
• Leading campus tours
• Interacting with prospective students, answering their questions and sharing my experience

Sales Assistant - Matalan - Hayes - Hayes

(2017-01 - 2018-01)

• Providing excellent customer service
• Stocking the shop-floor
• Displaying new delivery items
• Maintaining the shop-floor
• Operating tills
• Processing collections

Volunteer - Cancer Research UK - Hayes - Hayes

(2013-01 - 2014-01)

• Managing the daily functioning of the store
• Fundraising
• Checking inventories

Administration Assistant - Afta Tours - Kenton - Kenton

(2011-01)

• Improved customer satisfaction through prompt response to email and phone queries
• Maintained stock levels to avoid shortages in office supplies
• Helped organise and execute company events
• Handling paperwork
• Checking inventories
• Data entry into Microsoft excel and specialised software
• Creating labels
• Dealing with customers (in-person and on the phone)
• Organising paperwork
• Assisting colleagues with general administration

BSc - Psychology - University College London (UCL) (2015-01 - 2018-01)

A Levels - Barnhill Community High School - Yeading (2009-01 - 2015-01)