Iqra Shabir

Motivated Legal Operations and Risk & Compliance professional with experience within a leading UK law firm, supporting information governance, legal file transfers, matter closure and regulatory compliance. Experienced in managing confidential client information in accordance with GDPR, SRA requirements and internal policies while working closely with partners, fee earners, finance teams and external law firms. Additional experience supporting firmwide operational improvement initiatives, executive administration and quality accreditations including Lexcel and ISO 27001.

Recognised for exceptional attention to detail, organisation, stakeholder management and delivering accurate work in fast-paced legal environments.

LEGAL OPERATIONS ASSISTANT at BROADFIELD LAW UK LLP / SHP LEGAL SERVICES (2023-05 – Present)

• Manage secure client file transfers to clients, successor law firms and authorised third parties in accordance with the firm's File Transfer Policy, GDPR and SRA requirements.
• Review file transfer requests, verify authority documentation and ensure all regulatory and internal approvals are in place before release.
• Coordinate file closure activities, ensuring matters are closed promptly following completion of risk assessments.
• Liaise with partners, fee earners, Finance and Revenue teams to resolve outstanding WIP and disbursements prior to closure.
• Generate operational reports using SQL Server Reporting Services to support workflow management.
• Prepare electronic and hard-copy files for secure transfer and archive through ShareFile and FileTrack while maintaining complete audit trails.
• Provide support to AML and Conflicts teams during periods of high demand using Intapp.
• Provide executive administrative support to the Head of Continuous Improvement, assisting with firmwide operational initiatives.
• Assist with the preparation and organisation of documentation supporting Lexcel, ISO 27001 and other quality accreditations.
• Train and support new members of the Operations team, promoting consistent processes and high service standards.

PARALEGAL at BURNHAM LAW (2023-01 – 2023-05)

• Supported a busy Family Law team dealing with non-molestation and occupation order matters.
• Managed client communications, legal aid applications, witness statement amendments and case administration.
• Attended remote hearings and developed strong client care, organisation and legal administration skills.

SUPPORT WORKER / ADMINISTRATOR (BANK) at OPTALIS READING

• Supported vulnerable clients while maintaining accurate records and documentation.
• Undertook administrative duties and occasionally acted as shift leader, demonstrating leadership and accountability.

LEGAL WORK EXPERIENCE at AT LEGAL SOLICITORS

• Shadowed immigration solicitors, attended client meetings, researched legislation and prepared case files.

VIRTUAL SALES ADVISOR at CLARKS

• Delivered customer service remotely and in-store, managing appointments, orders and transactions.

SALES ADVISOR at DEBENHAMS

• Provided excellent customer service in a fast-paced retail environment while meeting performance targets.

LLB (HONS) in Law – UNIVERSITY OF READING A LEVELS in English Literature, Psychology and Sociology – THE BULMERSHE SCHOOL, READING (2017 – 2019)

GCSE in 10 subjects including English Literature, English Language and Maths – THE BULMERSHE SCHOOL, READING (2015 – 2017)