Isabel Cotterell

I am a proactive, enthusiastic and highly motivated individual, who has just completed a Bachelor of Science Degree in Psychology at the University of Southampton. I am eager to utilise my background in psychology and my passion for supporting others in pursuing a career in Human Resources.

Throughout my academic and professional journey, I have developed a robust skill set in communication, problem-solving and effective teamwork. These competencies alongside my strong interpersonal skills, organisational abilities, and a deep understanding of human behaviour position me well to contribute effectively to a HR role.

My previous roles have equipped me with practical experience in managing multiple tasks simultaneously, maintaining confidentiality, and fostering a supportive work environment. My volunteer work has honed my ability to support and empathise with diverse groups, a skill set that will be valuable to an HR position.

I am particularly passionate about employee development, and I am eager to bring my enthusiasm and commitment to providing continuous improvement. I look forward to contributing to a dynamic team and developing further the theoretical and practical knowledge I have gained during my degree and work experiences to help drive the success of an organisation.

The Queens Head (Lovely Pubs): Waitress 2021-Present

• Delivered exceptional customer service in a fast-paced environment, enhancing my emotional intelligence and conflict-resolution skills.
• Trained new staff members, demonstrating my ability to manage and lead a team effectively.
• Developed strong organisational and multitasking skills by balancing various responsibilities and meeting customer needs.

HR Admin Assistant: Danton HR 2022

• Provided comprehensive administrative support to my seniors.
• Accurately recorded and transcribed notes for investigation meetings.
• Coordinated and managed company merchandise.
• Efficiently planned and organised schedules for meetings.

Toy Shop Retail Assistant 2016 – 2019

• Interacted with a diverse range of customers, honing my communication and interpersonal skills.
• Created engaging displays, improving my attention to detail and creativity.
• Demonstrated patience and tact when handling customer inquiries and issues.

Bachelor of Science (BSc): Psychology (2:1)

University of Southampton

Relevant modules: Clinical Psychology, Educational Psychology, Developmental Psychology, Individual Differences, Adult Learners and Learning, Attachment and Personal Relationships, Behavioural Neuroscience

A-Levels 

Psychology: A, English language: A, Geography: B

GCSES

10 GCSES: Grade 7-4