Ishita Pan

Backend Software Engineer with 6 years of experience designing, building, and modernizing Java/Spring Boot microservices across financial services, insurance, and e-commerce platforms. Experienced in taking services from design through production, with a strong track record of improving system reliability, cutting incident recovery time, and speeding up response times through query and architecture optimization. Comfortable working across the full delivery lifecycle in Agile/Scrum teams, partnering closely with frontend, QA, and DevOps to ship secure, well-tested, cloud-deployed services on AWS.

Delv Software Engineer - Mphasis - Bangalore

(2024-10)

Developed and maintained a Transaction Summary Banking application using Spring Boot-based microservices and React Micro Frontends (MFE), building REST APIs through a BFF layer to aggregate customer account, transaction history, declined transactions, deposit holds, and statement data from multiple downstream services.

• Developed RESTful APIs using Java 17/21, Spring Boot, and Spring Security.
• Designed and enhanced microservices using BFF and Composite service architecture patterns.
• Integrated Cassandra, Redis, and Kafka for persistence, caching, and event-driven communication.
• Implemented Resilience4j, OAuth2 authentication, and secure API communication.
• Wrote JUnit 5 test cases and participated in code quality analysis using SonarQube.
• Worked in an Agile/Scrum environment using Jira and Git.
• Supported application deployment on Kubernetes through CI/CD pipelines using Jenkins.

Programmer Analyst - Cognizant - Bangalore

(2022-11 - 2024-04)

Worked on backend systems for an insurance underwriting and policy administration platform, building high-throughput calculation workflows and APIs that powered digital customer journeys.

• Engineered high-throughput policy calculation workflows to accelerate underwriting decisions.
• Built and integrated backend APIs, enabling seamless external data consumption and digital customer journeys.
• Led collaboration with frontend (ReactJS) team to deliver seamless, user-centric product features.
• Diagnosed and remediated critical backend faults reducing incident recovery times by 30%.
• Optimized database query performance for insurance policy processing, achieving a 45% reduction in response time.

Senior Software Engineer - Capgemini - Kolkata

(2021-10 - 2022-10)

Owned backend enhancements for an inventory and order management platform, focusing on microservice architecture, performance monitoring, and dependable release delivery.

• Enhanced microservice architecture for inventory and order management using Java and Spring Boot.
• Integrated application performance monitoring, leading to faster resolution and a 20% reduction in downtime.
• Authored comprehensive JUnit tests and code reviews in alignment with SDLC best practices.
• Collaborated with QA and DevOps teams to optimize deployment pipelines using Git and CI/CD practices, reducing release friction and improving delivery consistency.

Associate Application Developer - Zothenix - Kolkata

(2020-08 - 2021-10)

Built and maintained internal web tools for an editorial and content operations team, focused on secure access control, database performance, and Agile-based delivery.

• Developed secure, role-based admin dashboards with fine-grained access control.
• Delivered responsive web applications via Spring MVC and Angular, elevating editorial process efficiency.
• Enhanced internal tool performance by implementing efficient indexing strategies in MySQL databases.
• Managed JIRA ticket workflows and maintained source code repositories using Git within an Agile environment.

Master of Computer Application (MCA) - Vidyasagar University, West Bengal (2019 - 2019)

BSc. Computer Science Honours - The University of Burdwan, West Bengal (2016 - 2016)