Isla Ng

Self motivated, friendly and passionate individual offering excellent skills in event management and creative social media services. Engaging, bright, positive and confident. Strives to work to the highest standard with any given task. Eager to build and share skills, enjoys leading a team or working alone. Adaptable within a variety of situations to ensure every challenge is met.

Freelance content creator, wedding planner & coordinator at Self-employed (Present)

Freelance content creator for couples, suppliers and creatives. Planning weddings under own brand, and coordinating events for local venues and supporting venues with their wedding and event operations. Building strong relationships with venues, suppliers and clients.

Part time Receptionist at Crafted at Powdermills (2026-07 – Present)

Working within a small, close-knit team as the welcoming face of guest arrival at a boutique wellness hotel.

• Managing check-ins and check outs, reservations, daily forecasting and guest enquiries
• Overseeing day to day operations and ensuring a consistently high level of guest experience
• Liaising across the hotel's 51 bedrooms, wellness facilities, classes and food & beverage offerings
• Responding to client feedback and proactively resolving issues

Event Operations Manager at LIMEKILN (2024-04 – 2026-07)

Leading a small team to run luxury weddings & events including automotive, brand launches and more. Events ranged from 20 to 200, with a variety of cultures and requirements.

• Leading and hosting 1-1 viewings to sell the space and the dream to the clients
• Planning meetings with clients and hosting the event
• Liaising directly with suppliers and placing orders
• Management of the diary
• Managing the team, bar team and their projects

Virtual Assistant and marketing / social media management at Wedding Creatives

Working alongside wedding creatives to elevate their social media platforms.

• Creating content & brochures to promote services
• Creating reels and posts including captions
• Social media management
• Capturing content to bring their pages alive

Event Manager at Vine & Dine (2023-03)

Working with couples and venues to create an ideal day, from start to finish.

• Ordering drink stock and loading vans
• Ensuring organisation of all elements on the day
• Coordinating food & beverage service for over 100 guests at weddings in various venues and marquees
• Managing staffing, invoices, linen, and timesheets
• Digital marketing for all social media channels
• Meeting with new venue clients and couple clients to create new relationships

Event Manager at Pelham House (2022-03)

Maternity Cover role. Growing from little experience to running 40+ weddings during this time. Developed out of job role into the marketing team to integrate more creativity.

• Selling the venue to potential couples
• Meeting and liaising with clients through the planning process
• Collating all ideas and bringing them to fruition
• Briefing and leading Front of House Staff
• Running the day itself
• Working directly with external suppliers on a daily basis
• Creating content daily to boost interaction and interest for the venue

Wedding & Events Coordinator at Oakley Hall Hotel (2021-08)

Working in a reputable country house with high expectations as a wedding coordinator.

• Taking on a wide variety of enquiries
• Meeting directly with clients to sell the venue, provide quotes and negotiate contracts
• Converting leads to secured bookings for up to 350 guests
• Liaising with the operations team, suppliers and clients
• Creating successful and memorable events

Supervisor at The Woodspeen Restaurant (2021-02)

Providing high, consistent standards of fine dining and customer service in a one Michelin star restaurant known for its service and style.

• Organising the team to guide them through the processes of Michelin dining
• Opening and closing of the restaurant
• Guiding team members
• Managing sections and ensuring efficiency for up to 250 covers each shift

Food and Beverage Assistant at Exclusive Hotels (2019-09)

Within a five star country house hotel with high profile clientele and high standards.

• Reorganising and implementing new ways to improve efficiency within the department
• Collaborating with chefs on running the pass to deliver high quality food in a timely manner
• Maintaining friendly and professional demeanor within day to day tasks
• Adapting to aid the hotel where business was more demanding
• Serving upwards of 75 guests within events and conferences

Lifeguard and general counsellor at Incarnation Camp (2019-06)

Guiding children to become water confident within activities and lessons. Received a "waterfront superstar" award for persistent fast thinking and consistent hard work of taking on responsibility beyond role.

• Achieved a Red Cross USA lifeguard qualification
• Developed new and engaging lesson plans to increase engagement with children
• Providing a fun atmosphere

CPD Endorsed Level 4 Diploma in Event Management

Advanced Level 5 Diploma in Wedding Planning

Graphics, Business, Photography – Barton Peveril College

GCSEs in 12 GCSEs A* - C including Maths, English, Triple Science – Cranbourne Business and Enterprise College