Isla Smith

I am a dedicated and reliable student currently studying A Levels in Psychology, Law, and Criminology at Haywards Heath College. I am seeking weekend and flexible weekday work to build my experience, develop new skills, and contribute positively to a team. I bring strong communication skills, responsibility, and commitment, demonstrated through both academic achievement and active volunteering.

In 2024, I successfully completed my Bronze Duke of Edinburgh Award, showcasing my perseverance, teamwork abilities, and organisational skills in challenging environments.

Seasonal Elf - Teddy Bear Mountain, Tulley's Farm

(2025-11 - 2025-12)

Worked as part of a fast-paced Christmas experience supporting families and young children during their visit to Santa

• Helped children choose their teddy bear gift, guiding them through the experience with warmth, patience, and genuine enthusiasm
• Supported the teddy-making process, including stuffing and preparing bears, ensuring each child felt involved and excited throughout
• Communicated confidently with children of different ages, adapting language and approach to suit nervous, excited, or shy visitors
• Maintained high standards of customer experience during busy periods, including weekends and peak times
• Worked collaboratively with other team members to keep queues moving smoothly whilst preserving the magic of the experience
• Demonstrated responsibility, reliability, and a positive attitude throughout this customer-facing role

Work Experience Placement – Human Resources (HR) - Fastmarkets

(2024-07 - 2024-07)

• Shadowed HR professionals and gained valuable insight into recruitment processes, employee engagement strategies, and learning & development initiatives
• Learned about the critical importance of confidentiality, attention to detail, and people-focused processes in a professional environment
• Observed how HR teams support employee wellbeing and organisational success through strategic planning and effective communication

Babysitting - Self-employed

(2023)

Regularly babysat for five different families over the last two years, building long-term trusted relationships

• Developed strong responsibility, trustworthiness, and adaptability in caring for children of different ages and personalities
• Managed bedtime routines, meal preparation, and age-appropriate activities whilst ensuring children's safety and wellbeing

A Levels - Psychology, Law, Criminology - Haywards Heath College (2025)

GCSE - Chailey Secondary School (2020 - 2025)

West Hoathly C of E Primary School (2013 - 2020)