Isobel Culham

Passionate coffee professional with a strong background in specialty coffee, team leadership, and hands-on training across multiple stores. Skilled in coffee preparation and coaching baristas to improve espresso quality, workflow, and latte art while maintaining high standards. Experienced in new store openings, onboarding, and identifying performance gaps through in-store support.

A proactive communicator with a genuine enthusiasm for coffee and developing others, now looking to bring training and leadership experience into a Head Barista role to elevate team performance and customer experience.

Coffee Trainer at Black Sheep Coffee (2025-05 – Present)

Delivered hands-on training for baristas and management, improving coffee, workflow and consistency across multiple sites.

• Delivered hands-on training for baristas and management, improving coffee, workflow and consistency across multiple sites
• Supported new store openings with on-site training, ensuring teams were confident and operationally ready from launch
• Conducted onboarding to embed company standards, service expectations, and coffee knowledge
• Assessed in-store performance, identifying gaps and delivering targeted coaching and refresher training
• Worked alongside Operations to support team development, performance tracking, and training compliance
• Made tailored training plans and resources to support team development
• Designed and conducted training workshops to support staff development, consistency and structured workflow throughout all stores

Head Barista at Black Sheep Coffee (2024-07 – 2025-05)

Led and developed teams across a cluster of stores to consistently deliver high-quality specialty coffee and excellent customer experience.

• Led and developed teams across a cluster of stores to consistently deliver high-quality specialty coffee and excellent customer experience
• Reviewed and altered coffee recipes regularly (espresso/filter) to ensure quality of product and taste
• Trained baristas in espresso extraction, milk texturing, workflow, and latte art to elevate team performance
• Managed stock, ordering, and inventory across sites to ensure efficient daily operations
• Dialed in grinders and maintained equipment to uphold coffee quality standards throughout service
• Ensured full compliance with cleanliness, food safety, and operational standards across both locations
• Created training resources for new starters, designed track progress

Barista at Black Sheep Coffee (2023-10 – 2024-07)

Delivered high-quality beverages using manual espresso machines in a fast-paced environment.

• Delivered high-quality beverages using manual espresso machines in a fast-paced environment
• Provided warm, engaging customer service, creating a welcoming and memorable café experience
• Maintained excellent standards of cleanliness, organisation, and food safety throughout service
• Built strong knowledge in espresso extraction, milk texturing, and efficient workflow while supporting overall team performance