Isobel Parker
Self employed cleaner
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About
I am a motivated upbeat person who enjoys helping others and keeping busy. I can take instructions and carry them out to a high standard, and I work very well under pressure. I am currently self-employed cleaner who specialises in air b&b cleans but has done end of tenancy and domestic as well.
I deal with my own rotas, hours, and schedules to maintain best workflow and stay on schedule. I do every property differently based on the wants and need of the customers and what type of clean it may be. I'm currently based in bath as most of my clients are in the centre of bath/the abbey but I'm available to go outside the city centre if needed.
In my past role I have been able to progress and get promoted from bar staff, to team leader then to shift leader in under 18 months. I always strive for perfection and to delivery high quality products in a a short amount of time as well as serving a full capacity pub promptly. As a manager I must lead the team, delegate jobs in a fair way, to help train staff and maintain a professional relationships/ environment.
My role also included de-escalating violent and dangerous situations in a calm and professional manner and to help protect my staff. Previous I work in a residential care home for people with complex mental and physical disabilities, so I am very experienced in handling rapidly changing or extreme situations where I had to put my resident's needs above my own and to support them to live fulfilled lives. I'm also capable of talking through sign language and makaton.
I am also first aid trained and trained to support my residents with seizures and administer medication. I have a full licence with no convictions, but I do not currently have a car.
Experience
Self employed cleaner - Self employed - Bath/Bradford on Avon
(2024-08)
- cleaning air b&bs, end of tenancy, deep cleaning, and domestic cleaning
- Extremely satisfied customers who return to me
- Properties in bath/Bradford on Avon
- Worked in property sizes of 10 bed 5 bath maximum
- Deal with my own hours and schedule
- Communicate with customers and potential customers
- Unique cleans based off client needs and wants
- Listen and improve when needed
- Communication between myself, the client, the agency, and linen teams
Shift leader - Chippenham - Chippenham
(2023-01 - 2024-08)
- Working in a busy and demanding environment to deliver high quality food and drinks
- Working in a close, tight knit and diverse group of people
- Having to deal with violent and dangerous situations
- Supporting staff with mental/ physical issues, training staff and keeping up to date on their training and filling in gaps in their knowledge
- Running my own shifts, overseeing the team, and delegating in a fair and respectful manner
- Maintaining a positive, professional working environment to optimise staff and customer satisfaction and ensuring a safe work environment
- Opening/closing duties, taking deliveries and dealing with over £1000 when banking and counting the tills/safe
- Working overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volumes
- Achieving management goals, hitting deadlines, and helping reach bonus goals
Adult social care worker - Royal Wooten basset - Royal Wooten basset
(2022-02 - 2023-01)
- Supporting residents with personal care
- Helping residents with daily living skills such as laundry, cooking, cleaning, and other basic life skills
- Going out in the community for fun day out and for medical appointments
- Dispensing and administering life saving medication
- Having to communicate with sign language and makaton
- Being committed to high quality care, treating individuals with respect, dignity, and compassion
- Having to do life saving measures on the residence
Education
Royal wootton basset academy (2020-06)
Swindon collage (2022-01)
