Itayi Ganga
Support Worker/Carer
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About
Compassionate and dedicated care professional with over three years of experience supporting individuals with challenging behaviours, autism, dementia, learning disabilities, and epilepsy in a variety of care settings. Holds an NVQ Level 2 in Health and Social Care and has a nursing background, having completed nursing training in Northern Cyprus and at Manchester University. Passionate about helping people and improving their quality of life through high-quality, person-centred care.
Experienced in building positive relationships with service users, families, and multidisciplinary teams while promoting dignity, independence, and wellbeing. Skilled in behaviour management, medication administration, health monitoring, safeguarding, and supporting individuals with complex needs. Working in the care sector has allowed me to gain valuable hands-on experience and further develop my clinical and interpersonal skills.
I am committed to continuous professional development and see care work as an important step in preparing for future career advancement within nursing. Reliable, empathetic, adaptable, and dedicated to making a positive difference in the lives of others.
Experience
Support Worker/Carer (2022-01 – Present)
- Provide high-quality, person-centred support to individuals with complex needs, including autism, learning disabilities, epilepsy, and behaviours that challenge
- Implement Positive Behaviour Support (PBS) strategies and de-escalation techniques to manage anxiety, distress, and challenging behaviours in a safe and respectful manner
- Assist with personal care, including bathing, dressing, toileting, and maintaining dignity and privacy at all times
- Support individuals with daily living activities, promoting independence, choice, and inclusion within the community
- Administer medication in line with MAR charts and organisational policies, ensuring accurate recording and compliance
- Monitor health and wellbeing, promptly reporting any concerns or changes in condition to senior staff or healthcare professionals
- Follow and contribute to individualised care plans and risk assessments, ensuring support is tailored to each person's needs
- Maintain accurate and up-to-date records, including daily notes, incident reports, and safeguarding documentation
- Work collaboratively with multidisciplinary teams, including nurses, social workers, and family members, to ensure continuity of care
- Apply safeguarding principles to protect vulnerable individuals, reporting concerns in line with policies and procedures
- Support individuals during appointments and social activities, encouraging community engagement and confidence-building
- Adhere to infection prevention and control, health and safety, and manual handling procedures at all times
Education
NVQ Level 2 in Health and Social Care (2024-01)
Nursing – Northern Cyprus (2020-01)
Nursing – Manchester University (2022-01)


