Qualified nurse
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A Bachelor's degree in Business in management, after completing my honours went on to start an M.Sc. and completed pre-registration Master's in Adult Nursing where I learnt about advanced academic study, a focused clinical placements in hospitals and community settings. With over three (3) years' experience in delivering exceptional patient care across diverse medical settings. Proficient in medication, wound management, and working with collaborative team, enhancing patient outcomes.
Ability to demonstrate effective communication in a multidisciplinary teams, contributing to improved healthcare quality. Looking to leverage strong clinical acumen and leadership skills in the role of clinical nurse, product lead and driving advancement in patient care efficiency
Qualified nurse - Hinchingbrooke Hospital
(2024-01)
As a newly qualified nurse I provide direct patient care by carrying out holistic assessment by planning, delivering, evaluating nursing care, I also support patients with personal care, mobility, nutrition and hydration. I also assist patient by administering medications safely under the NMC or local regulations while recognising and responding to deterioration. I also work as part of the multidisciplinary team by communicating with doctors, physio, ot/pt, salt, pharmacists, social worker, etc.
I also share observations and contribute to care plan by escalating concerns promptly. I ensure patient safety at all time by following clinical guidelines and organisational policies while using the NEWS2 to monitor patient condition, also I ensure to report any incidents, or near misses, or safeguarding concerns, I maintain clean and safe environment at all time. I always advocate for my patients by speaking up for patient needs, wishes and rights ensuring informed consent and promote dignity, respect, privacy and confidentiality.
I am very professional and accountable as practising within the NMC code of conduct, accepting full responsibility for clinical decisions and actions knowing my
Student nurse/ Clinical support worker - Bedford Hospital
(2020-01 - 2024-12)
As a student nurse I had to work under the supervision of a qualified nurse, so I had learning and practice development which allows me to apply theory to practice during placement, I also provide personal care, hygiene, mobility, nutrition & hydration. I participated in assessments, care planning and evaluation with supervision, I practices basic clinical skills such as observations, wound care and documentation. I reflects on practice to build competence, while I also receives feedback from mentors and assessors, I work within limits of knowledge and ability, I communicate with patients families and the MDT Team and contributes to handover and ensure confidentiality.
I provide patient safety and dignity at all time and recognises when to escalate concerns to qualified nurse while also following the local policies and the NMC standards for students.
Finance Debt Collection - Alliance Asset Management
(2018-01 - 2020-12)
I contact clients to request repayment, while also informing the clients about how they can set up repayment plan. I send out invoices and ensure to report the debt to credit bureaus. I also oversee debtors accounts ensuring efficient repayment of outstanding debts. I facilitate communication between the business and customers effectively resolving queries and issues.
Customer Services Executive Payroll - UPS
(2017-01 - 2018-12)
As part of my role in handling inbound & outbound customers enquiries by helping customers with shipping options, prices, delivery times and services, I assist with tracking parcels and updates on delivery status, I also answer questions about customs, returns and packaging requirements. I manage customers complaints such as lost, delayed or damaged parcels, I investigate delivery problems and liaising with drivers or depots, I raise claims or service tickets when needed. I also provide customers in store (UPS access Point) or by phone, email, chat.
Which helps customers complete shipping forms and labels and advising on package to ensure safe and complaint shipping. I update customers records on data entry form and ensure I login issues accurately and ensuring correct information for parcels, deliveries and invoices. I work closely with couriers, warehouse, teams and management by communicating clearly and professionally with customers to ensure that customers' expectations are manged realistically.
I provide sales and service promotion by recommending appropriate UPS products like EXPRESS, STANDARD, INTERNSTIONAL. Promotion insurance, faster delivery options, or other UPS service
Contractor Administration - Loreal Professional - Hammersmith
(2014-01 - 2017-12)
My role is to support a smooth day to day running of an organisation. By handling communication, organisation, documentation, and basic office operations so that teams can function efficiently. I also answer inbound/outbound phone calls, emails, and in person inquiries.
I meet & greet visitors and direct them to the appropriately department. I communicate with staffs, clients and external partners. I file, scan, and organise documents while maintaining accurate records and databases by preparing letters, reports and spreadsheets, I also book meetings, appointments and rooms, I manage calendars for staff or managers by organising travels, deliveries or events.
I also order and manage office supplies while maintaining office equipment like printers, phones, etc. I ensure to follow data protection rules by maintaining confidentiality with sensitive information and ensure policies and procedures are followed.
PHEBOTOMY COMPETENCE ASSESSMENT - CENTRE FOR MEDICAL SCIENCES & RESEARCH (2025-12 - 2025-12)
SUSTAINABLE FUTURE - STONEWATER/ GREENOAK CENTRE OF EXCELLENCE (2025-12 - 2025-12)
MSC. IN ADULT NURSING - Adult Nursing - BEDFORDSHIRE UNIVERSITY (2021-01 - 2024-12)
CERTIFICATE IN ADULT NURSING - Adult Nursing - BEDFORDSHIRE UNIVERSITY (2020-01 - 2021-12)
ACCESS TO HEALTHCARE - Healthcare - CAMBRIDGE REGIONAL COLLEGE (2018-01 - 2020-12)
BSC. HONOURS IN BUSINESS IN MANAGEMENT - Business Management - DUBLIN TECHNOLOGICAL UNIVERSITY (2011-01 - 2014-12)
LEAVING CERTIFICATE - ST. JOSEPH'S COLLEGE LUCAN (2000-01 - 2006-12)