Izabela Krawiec

Dedicated and versatile manager with over 10 years of experience in the hospitality and clinical sectors. Proven track record in managing teams, enhancing customer satisfaction, and improving operational efficiency. Passionate about social media digital marketing, videography, photography, and music. Highly motivated, a fast learner, and ready to take on new challenges.

CLINIC MANAGER at SHOCKWAVE CLINICS LTD (2023-01 – Present)

• Overseeing daily clinic operations and ensuring compliance with health regulations.
• Managing a team of healthcare professionals and administrative staff.
• Implementing strategies to improve patient care and clinic efficiency.
• Handling patient queries and resolving any issues promptly.
• Managing the clinic's social media presence, creating content to increase brand awareness

ASSISTANT CLINIC MANAGER at SHOCKWAVE CLINICS LTD (2022-02 – Present)

• Assisted in the management of clinic operations.
• Coordinated staff schedules and managed patient appointments.
• Supported the implementation of new clinic procedures and protocols.

COFFEE SHOP MANAGER at LA MANDINE (2016-06 – 2022-05)

• Managed daily operations of a busy coffee shop, including staff supervision and inventory control.
• Ensured high standards of customer service and resolved any customer complaints.
• Trained new staff and implemented efficient workflows.

RESTAURANT MANAGER at BAWARSKA (2011-06 – 2016-05)

• Supervised all aspects of restaurant operations, from front-of-house to kitchen management.
• Developed and implemented strategies to improve customer satisfaction and sales.
• Recruited, trained, and managed a team of over 20 staff members.

TOURIST SERVICE TECHNICIAN in Tourism services, hospitality management, and customer service (2014)