Tasmin Bradley

Aspiring project manager currently completing APM - PFQ project management fundamentals.

I am an experienced, organised individual with significant knowledge of the field. I have a great growth mindset and will constantly look to grow and enhance the practice with new services and improving the patient pathway.

I am currently completing the APM – PFQ: Project management fundamentals course.

Work Experience

Practice Manager

August 2023 – Present

Confidently manage and oversee the entirety of business operations, including maintaining supplier and customer relationships, handling invoices, stock intake and banking reports, scheduling and maintaining equipment servicing reports, following GDPR guidelines and ensuring confidentiality is always followed, manage the financial aspects of the practice, including budgeting, private revenue, cost management and payroll, develop & implementing marketing strategies to attract new patients and retain existing patients, handle patient complaints and concerns in a timely and professional manner, develop and implement CQC, NHS, HTM01-05 compliant policies and procedures to ensure safe, efficient and effective practice management, coordinate with the dental team to ensure the delivery of high-quality patient care.

CQC Registered Manager

October 2022 to August 2023

Worked with self-employed and employed colleagues on both the operational and clinical sides of the two, predominantly NHS, practices I managed, ensuring the smooth day-to-day running.

Handled all P&L reports, resourcing, costs, budgets, and compliance, as well as managing those in my team, made up of 27 staff members, to reach their full potential. I worked closely with practice clinicians, with support from experienced central teams, to provide the highest possible levels of care and maximise revenue.

Dental Compliance Officer

May 2022 to October 2022

In my short time with Oak Lodge before relocating to Somerset, I managed all compliance for this fully private practice. This covered all areas of compliance as well as equipment maintenance and servicing, policy writing, carrying out risk assessments and audits, following guidelines to ensure the practice adhered to the highest of standards as set out by the regulatory bodies. I have experience using various compliance software's such as smart compliance, dental compliance made easy, and mycomply.

I also ran all social media platforms, creating reels, and sponsored posts.

CQC Registered Manager

February 2021 to May 2022

• Creating staff rotas.
• Nursing and covering reception myself when needed.
• Maintaining patient medical records.
• Hiring and training of staff, monthly 121's and team meetings.
• Managing records, emergency drugs, prescriptions, carrying out various risk assessments and audits.
• Organising building maintenance, security, and cleaning services.
• Ensuring that the practice follows GDC, CQC, and NHS guidelines always.
• Running social media platforms, taking charge of practice marketing, running promotional events.
• Maintaining relationships with referring practices, organising lunch and learns.
• Grew specialist treatment conversion rate by over 20% worth over 30k in private revenue.

LEAD DENTAL NURSE

June 2013 to January 2021

Duties included, setting up for various treatments, making sure the dental surgery was well ventilated and well lit, developing radiographs, charting, updating the patient’s medical history, filling out PR and FP17 forms, making sure the highest of standards in infection control are always adhered to, consoling anxious patients, and putting them at ease. I am lead dental nurse which means any down time I have I am helping our practice manager with her duties, such as various audits and helping to train the trainee dental nurses, which includes the running of meetings. Worked with R4 and software of excellence dental software.

GCSE Grade B in Maths

2004 to 2009

GCSE Grade B in Science

2004 to 2009