Jaap Schokkenkamp
Senior Consultant - Manager | Digital Transformation Strategy, RegTech and IT Migration
Hire this person
Send a job offer directly to this candidate
About
Engaged professional with many years experience in IT Consulting and Regulation in Financial Services and Technology for Banks, FinTech, and E-commerce. Proven track record, in Strategy to Target Operating Model and Product Management. Leading cross-functional teams through complex projects such as Platform IT migrations in highly regulated environments.
Process analysis and delivering technology solutions, strong focus on customer experience and results. Themes are Transformation, Digitalization and Regulation. Strong business acumen and technical proficiency.
Multilingual professional, navigating complexity and encouraging collaboration.
Core Expertise: IT Platform Integration, Payment Product Management, ERP Integration, Legal & Compliance (KYC, AML, ID&V, Security), Legacy Simplification, Business Analysis, Customer Journey, Consumer Protection, Product Development, SaaS/Cloud Migration.
Experience
Senior Consultant, Manager - Cognizant Technology Solutions, B&FS - London, UK
(2022-04 - 2025-10)
Led business consulting and development initiatives and project teams of 5 -25 in size for tier 1 Financial Services and Telecom clients, driving technology changes and operations transformation.
- Directed regulatory compliance initiatives and RegTech implementations utilizing AI, including MiFID2, Open Banking, Consumer Duty, and AML compliance programs by aligning tech teams, business stakeholders and offshore test units (IBM, Infosys, Accenture, Experian, etc.)
- Orchestrated large-scale business change and stakeholder buy-in for IT migration Oracle Fusion to Zinier, SaaS solution for 4,000+ engineers at UK telecom provider VMO2, including supply chain changes.
- Published thought leadership on financial messaging standards, alternative payment methods and new developments in financial services.
Strategy Lead IT Migration - ING Bank - Amsterdam, Netherlands
(2021-04 - 2022-03)
Designed and executed change management strategy for "reverse SaaS" migration of ING's in-house iDEAL acquiring platform and improved UX and Customer Journey; a non-standard project requiring a 'zero to one' approach.
- Executed communication strategy for 4,600+ corporate and SME customers.
- Managed complex stakeholder alignment between business owners and IT development teams.
Client Consultant - TSYS International - London, UK
(2018-02 - 2020-04)
Delivered IT solutions for card issuing/processing to Tier 1 and 2 banks.
- Led migration to Broadcom's SaaS platform and revamped issuing suite for PayPal.
- Guided clients through Persistent Debt regulation by designing new process flows and configuring system changes.
- Implemented new workflows for High net-worth client servicing at Advanzia Bank Luxembourg.
Business Development Manager - ACI Worldwide - London, UK
(2016-09 - 2017-11)
Generated new business in European markets for SaaS solutions in financial services.
- Developed proposals valued at USD 200K–5M and secured renewals up to €500K annually.
- Acquired new customers for SEPA Faster Payments core banking solutions.
Senior Consultant - Manager - Cognizant Technology Solutions UK - London, UK
(2013-02 - 2016-05)
Led SEPA project delivery including core platform changes for vendor banks.
- Conducted negotiations for TeliaSonera to optimize card acquiring deals.
- Served as bid team member for Barclays' Transform program (projected revenue: £5.5M).
Business Development Manager, Payment Consultant, Banking Partner Manager - Payment providers Docdata and Bibit (now Adyen), and Homeshopping.org - The Netherlands
(2004 - 2012)
Operations Manager, Technical Account Manager Corporate Accounts - KPN - The Netherlands
(1998 - 2003)
Operations Manager (team size 50 engineers) and Technical Account Manager Corporate Accounts at #1 Telecom provider KPN
- On the total of 33 telecom regions achieved a rise from position 28 to 7 for the customer satisfaction index
- Increased productivity of the workforce by introducing job rotation and education
Education
Cloud Computing & SaaS - IBM (2020 - 2021)
Machine Learning and AI - Stanford University
Customer Analytics - Wharton University
Introduction to APIs - Postman/Coursera
Agentic AI, Design Thinking, Pyramid Design, Agile Methodologies - Cognizant
Terms & Options for Payment Cards, Credit Scoring - TSYS
Post-doc - Management Consulting - SIOO
Business Administration - Higher School of Economics
Law Studies - University of Utrecht
