Warehouse Operative/Forklift Operator - West Design Products Ltd - Folkestone, Kent
(2023-10)
- I am responsible for picking and packing orders for customers from all over the country
- I am responsible for operating counterbalance & reach truck forklifts and working as part of a tight nit team to insure all orders are allocated on time for our customers
- First Aid and fire marshal trained
- Insure all export orders meet safety and quality standard and inspections so our order reach our clients in perfect condition
Automotive Services Manager - Halfords - Folkestone
(2022-01 - 2023-06)
- It is my duty and passion to Coach and support the auto team to deliver sales of group products and services to meet cross-shop and business plan objectives across the Halford's group through referrals of jobs such as tyres, MOT and services, and other car maintenance.
- Build outstanding working relationships with Halford's auto center's to improve and maximize referrals, delivering a smooth and seamless cross-shop and one Halford's family experience.
- I proactively engage with clients, building rapport and advise on products, incorporating our 'Solution selling' techniques to maximize sales while simultaneously meeting customers needs.
- I identify issues that require technical investigation
Sales Assistant - Legend Removals Ltd - Folkestone
(2019-06 - 2021-07)
- Calling leads and selling the removal service over the phone.
- To book clients in for EU - UK & UK - EU moves and handle the logistic process.
- To ensure the clients move goes as smoothly as possible and handle any setbacks in a efficient manner.
- Upsell insurance packages for the goods the clients have in transit
- Answering telephone enquires and provides excellent customer service.
Forklift Truck Driver & Customer Service Assistant - Wickes - Folkestone
(2016-03 - 2019-06)
- In charge of loading and unloading artic lorry's via forklift truck
- Duty's including picking orders of products around the store ready for home delivery.
- In charge of the booking in process of delivery's
- Provide General Assistants for customers around the store
- Keeping warehouse clean and tidy and up to standards.
Summer Warden - Camping in the Forest - Brockhurst, Hampshire
(2016-05 - 2016-09)
- Greeting customers and proceeding with the booking process to get them booked into the site
- Answering telephone quires and bookings over the phone
- informing site stayers of any campsite rules, toilets location and pitches
- Cleaning of the toilet blocks twice a day to insure cleanliness for our customers to enjoy
- litter picking of the site so that the camping grounds stays clear and tidy ready for customers
- Moving fire hydrates regularly to insure site ground are not damaged
- Patrolling campsite, insure tent caravan tickets are up to date and correct
- Traffic control upon arrival, Greeting customers and talking with them while we they are waiting to be seen at the front desk - Handing out maps etc..
- Runnings through pitching rules for customers that have paid and booked to get them into the site right away to ensure efficiently of clearing arrival customers
- To insure campsite toilets/taps are in full working order and fix any issues
Coffee Shop Assistant - Dee Dee's Cafe - Folkestone
(2015-03 - 2016-02)
- Responsible for running front of house as well as the till and kitchen serving coffee and making food for customers
- Have also completed online training provided by compass to ensure the above roles for the job are being executed correctly
Camp Site Employee (Utilised in various positions around the site) - Europa Park Camp Site - Woolacombe
(2014-07 - 2014-12)
- Responsible for processing cash transactions taken from the general public via the stores 'Point of Sale' terminal.
- Processing of National Lottery Tickets via Lottery Terminal.
- Ensuring accurate stock rotation in order that potential 'wasted product' is minimized.
- Preparation of food purchased at the Petrol Stations 'Takeaway' service.
- Early morning duties to prepare and cook breakfast for Holiday Makers staying on site.
- Responsible for the cleanliness of all food preparation areas.
- Prepare/cook required meals to order for residents and visitors to the Camp Site and Bar.
- Compiled 'Electric Card' data via Microsoft Excel spreadsheets
- Control of keys relevant to the required cabins etc.
- Cleaning of the cabins/chalets in preparation for customer occupancy.
- Performed to the public visiting the Camp Site Bar
Kitchen Porter/Kitchen Assistant - Bistro 26 - New Forest
(2013-07 - 2013-08)
- Responsible for the cleanliness of the food preparation area and all kitchen equipment and utensils.
- Progressed onto preparation and presentation of 'Starter' courses
