Jacob Chaudhry

Motivated and adaptable individual with strong communication, organisational, and teamwork skills, developed through experience across customer service, events, hospitality, and retail environments. Proven ability to perform under pressure, manage multiple priorities, and deliver high standards of client engagement. Currently pursuing a BSc in Economics at Newcastle University, alongside active involvement in sports, societies, and volunteering.

Experienced Events

Assistant with a track record of coordinating and delivering high-quality events, with strengths in logistics planning, vendor coordination, and client relations. Consistently contributes to successful event execution and enhanced brand experiences through a proactive and detail-oriented approach.

Bar Staff Member - NEWCASTLE UNITED FOOTBALL CLUB - Newcastle Upon Tyne

(2025-11)

• Delivered high-quality customer service in a fast-paced bar environment, ensuring a positive guest experience
• Worked collaboratively with team members to maintain efficient service and resolve customer queries
• Monitored stock levels and assisted with restocking to ensure smooth service flow

Events Assistant - STAGE ONE AND GROOVEMENT UK - Newcastle Upon Tyne

(2024-09)

• Distribution of promotional materials, and interaction with the public to raise event awareness
• Supported social media campaigns to increase event attendance
• Assisted with ticketing and event logistics
• Facilitated on-site event setup and breakdown, adhering strictly to venue policies and timelines

Food & Beverage Assistant - MARKS & SPENCER CAFÉ - St Albans

(2024-06 - 2024-09)

• Delivered exceptional customer service by taking orders, serving food and beverages, and addressing customer needs promptly
• Encouraged additional purchases through upselling techniques
• Maintained cleanliness and organisation of the café environment to meet health and safety standards consistently
• Managed stock levels by monitoring inventory and assisting in reorder processes to prevent shortages and maintain service flow
• Worked collaboratively with colleagues to ensure smooth operations during peak hours

Catering Assistant - PRIVATE FUNCTIONS

(2022-09 - 2024-09)

• Assisted with food preparation and service at various private events
• Worked efficiently under time pressure to deliver high-quality service
• Engaged with clients to understand their catering needs and preferences, contributing to tailored service experiences
• Delivered a positive guest experience through attentive food and drink service

Warehouse Operative - MARKS & SPENCER - St Albans

(2023-09 - 2024-02)

• Managed key holder duties for secure store operations
• Received and processed deliveries, managing stock organisation efficiently
• Coordinated with team members to complete tasks in a fast-paced environment
• Conducted regular stock checks and inventory audits to maintain accurate records and optimise stock levels
• Assisted in training new staff on operational procedures and equipment usage to enhance team performance

Lettings Assistant - AMBITION EDUCATION TRUST - St Albans

(2022-04 - 2023-04)

• Managed bookings for sports facilities and addressed customer queries
• Provided problem-solving support to ensure smooth operations
• Kept office documentation and filing system organised and updated
• Cleaned and sanitised all areas of premises, adhering to health and safety regulations consistently
• Responded promptly to urgent maintenance requests from staff, minimising disruption

BSc - Economics - Newcastle University (2024-01)

A-Level - Economics, Maths, and Biology - Sandringham School, St Albans (2016-01 - 2023-01)