Arman Ahmed

Professional and motivated individual with strong communication, organisational, and customer service skills developed through legal work experience and client-facing roles with additional experience in warehouse operations and fast-paced environments. Skilled in unloading, scanning, picking and packing, stock control, and maintaining strict health & safety standards. Excellent timekeeper, able to work early morning shifts and committed to long-term, permanent work.

Experienced in conducting client interviews, drafting professional advice letters, carrying out legal research, and working collaboratively to resolve issues effectively. Confident handling sensitive information professionally whilst maintaining excellent client care standards. Skilled in administration, Microsoft Office systems, and working efficiently within fast-paced environments.

Fluent in English, Punjabi, and Urdu.

Student Legal Adviser at Bradford University School of Law Advice Clinic ('Justice Bradford') (2025-09 – 2026-04)

• Conducted professional client interviews to identify legal issues and client concerns.
• Drafted tailored advice letters under supervision using clear and professional communication.
• Carried out legal research using legislation and legal resources to support client advice.
• Worked collaboratively within a team to identify problems and develop practical solutions.
• Maintained professionalism, confidentiality, and sensitivity when dealing with clients.
• Developed strong organisational, communication, and analytical skills through client-focused work.
• Gained experience working on family law and commercial law matters.

Crew Member at McDonald's (Present)

• Delivered high levels of customer service within a fast-paced environment.
• Worked efficiently as part of a team to ensure smooth daily operations.
• Handled customer orders, payments, and enquiries professionally and accurately.
• Maintained cleanliness, food hygiene, and health and safety standards at all times.
• Demonstrated reliability, communication, and time management skills whilst working under pressure.

Inbound Call Handler at SafeStyle (2024-08 – 2025-05)

• Handled high volumes of inbound customer calls in a professional and efficient manner.
• Assisted customers with enquiries relating to products, appointments, warranties, and aftercare support.
• Scheduled consultations, surveys, and installation appointments accurately and efficiently.
• Maintained and updated customer records using internal systems and Microsoft Office software.
• Escalated complex customer concerns appropriately whilst maintaining excellent service standards.
• Developed strong communication, problem-solving, and administrative skills in a fast-paced environment.

Warehouse Operative at Next PLC (2022-07 – 2024-06)

• Conducted quality control checks to ensure products met company standards.
• Picked and packed customer orders accurately and efficiently within deadlines.
• Worked collaboratively with team members to achieve daily productivity targets.
• Maintained a clean, organised, and safe working environment.
• Demonstrated strong reliability, time management, and attention to detail.

Customer Service Adviser / Warehouse Operative at Al Murad Ltd (2021-07 – 2021-09)

• Assisted customers with enquiries and resolved issues professionally.
• Prepared and packed customer orders accurately and efficiently.
• Maintained organised stock and supported the smooth running of operations.
• Developed customer service, teamwork, and communication skills through daily customer interaction.

Bachelor of Arts in Legal Studies – University of Bradford

BTEC Qualifications – New College Bradford (2020-09 – 2022-06)

GCSEs – Grange Technology College (2016-09 – 2020-07)