Jacqueline Oludimu

Seeking Opportunities to add value to my society

Talent

Swanley, Sevenoaks District, KentMember since 1 February 2024

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About

A Results-oriented and highly motivated lady who is passionate about young people and their families, ensuring their wellness, safety and constantly inspired to be in circles or systems of shared passion and vision of helping the next generation.

A life coach, relationship & marriage counsellor, Youth mentor and teacher who understands the importance of early intervention, safeguarding and monitoring.

A trained marketing professional with excellent communication skills, analytical and problem-solving skills.

An author of self-development books found on amazon for youths, singlesand couples.

Currently seeking to grow a career in social work and improving the wellbeing/family life of many and impacting our society.

Experience

Youth Mentor & Founder - Grace Junkie MovementMarch 2020 – Current The Role is significantly a mentoring and support role for young people from age 11-25 as they face significant life changes. Providing relationship coaching services to young people on identity, self-esteem, boundaries, safe & healthy relationships , emotional intelligence, success in school, sibling rivalry, use of social media etc.

Responsibilities

Mentoring & coaching young people
Safeguarding & prevention support
Organise and run community programmes
Promote mentoring programmes, bootcamps and life skill classes.
Monitor for desired and continuous improvement

Achievements

Mentored and graduated over 100 youths
Helped many retrace their steps and live purposefully
Engaging youths virtually across the world
Organised and ran over 3 virtual teen-girls bootcamp.

Marriage Coach & Counsellor – Saying I Do Intl October 2016 -Current Responsibilities

Provide Pre-marriage coaching and counselling to new couples
Help existing married couples strengthen their marriage
Work with struggling couples to restore their marriage
Conduct marriage seminars and conferences to inform many

Achievements

Successfully helped over 35 couples start their marriage strong.
Coached at least 30 couples directly and strengthened their union and marital experience
15 marriages restored and sustained in bliss.
Convened and spoken at 8 annual marriage conference with over 6000 people in attendance.
Spoken at various platforms, churches on relationship & marriage topics

Volunteer Youth / Teens Teacher – Dartford Community Church – Now River Church. 2018 - Current Responsibilities

Teach Christian values to youths
Facilitate conversations about a range of challenging and relevant life questions
Support them and be a safe space for them
Maintain supervision and raise safeguarding issues

Marriage Team Lead – Dartford Community Church – Now River Church. 2022 - Current Responsibilities

Provide & organise marriage strengthening programmes for couples in church.
Facilitate conversations and provide counsel on challenging issues couples face.
Plan & successfully run couples’ events / seminars.
Lead, nurture and grow the marriage team.
Liaise with the church leadership & raise safeguarding issues.

Complaints Handler – CDD & Financial Health – Debt Management (Remote Based)

Natwest Group : Leading Banking and financial services group in the UK. Aug 2022 - Current The role focuses on taking ownership of complaints and ensuring fair outcomes for customers, ensuring compliance, and keeping customers happy.

Responsibilities

Investigating and resolving customer Bounce Back Loan / Overdraft / Other lending complaints daily
Successfully providing fair outcomes to customers whilst ensuring bank process is adhered.
Positively managing corporate customer’s objections and experience
Compose Personalised Final response letters.
Review Debt management records and
Follow and check processes are in line with policies and regulatory guidelines.
Constructively feeding back errors and better practices to appropriate teams
Proactively engaging with other areas of the business to promptly resolve issues.