Experienced nursery manager for multiple nurseries including an international nursery chain
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Experienced nursery manager for multiple nurseries including an international nursery chain, with proven experience of keeping to Ofsted, Estyn and CIW highest standards. My passion in life is child welfare and education. I take pride in helping towards children's development, their interpersonal skills and safeguarding.
It is imperative to acknowledge that customer service is paramount to business as well as the importance of budget control and proactively managing people. I have gained vast experience in human behaviour which in turn, has helped me develop the ability to manage cross functional and diverse teams, communicate, negotiate, and motivate individuals in a dynamic, timely and accurate manner, within a target driven environment. I keep calm under pressure and in stressful situations.
I endeavour to provide professional service, develop strong working relationships and further educate myself and others. I am currently studying at long distance a Master's Degree in early years education.
Nursery Manager at Bright Horizons Family Solutions (2023-11 – Present)
Nursery Operations Manager at Private Day Nursery Chain (2019-09 – 2023-08)
Overseeing all aspects of operations and commercial activity for the business. Working directly alongside Business owners and Directors to accomplish strategic goals. Implementing marketing strategies and driving the company within the local community. Nursery manager for two nurseries keeping in line with Estyn and CIW excellent standards, which involved the setup of a new nursery. Overseeing budgets, business performance, writing tenders and funding bids (with success), EBITDA and driving the business forward focusing on children's education and development, including highly graded ITERS and ECERS.
Experience of working with people from all walks of life including UHNW owners and clients. Nominated for nursery manager of the year at the NDNA awards. Strong focus on staff development, reflective practice and improving standards within the field. Dealing with budgets and maintaining financial standing in a cost effective and successful way. Overseeing learning and development, payroll, HR, bid writing and marketing. Line manager for 18 staff members
Nursery Manager and SENDCO at Daisy & Jake Nursery/Busy-Bees (2016-04 – 2019-09)
Experience in all aspects of nursery management overseeing three nurseries. Throughout my career at Daisy & Jake I was quickly promoted based on my performance as a team leader and a staff member accompanied with positive feedback from parents. Additionally, the owner of Daisy & Jake praised me as an asset to the company.
I was chosen to publicly speak at the nursery world convention talking about healthy eating in the early years and the effect it has on child development. The company was taken over by international nursery chain busy bees, were I oversaw the successful transition of the nursery, writing and implementing new policies and procedures to suit the new chains direction. I was chosen to rebuild a failing nursery within the chain which I managed to gain Ofsted Good from inadequate within a couple of months.
I was placed on the management programme with focus to develop me to the standard of regional director to which I was shortlisted for area manager before deciding totake opportunity closer to home.
Nursery Nurse & Student mentor at little world nursery (2012-09 – 2016-03)
Mentor (Acting supervisor when required). I had 15 key children. I was acting Supervisor on many occasions, covering sickness and holiday. I was a student mentor to 2 students. I would check and help them with their work and delegate them tasks. To help promote their learning.
Head of Preschool and activities coordinator at Nursery - temp contract (2016-02 – 2016-02)
After a meeting with the owner, she decided to create a temporary position for me due to my experience. This improves preschool and the nurseries Ofsted report. I made dramatic positive changes to the nursery. In my first month I was awarded employee of the month. I was often involved with management meetings, conducting audits, staff training and human resources. The owner gave me management training to strengthen my experience and prepare me for a career in nursery management.
Store manager at Sayers the Bakers (2012-04 – 2012-09)
Responsibility for the daily running and administration of the business whilst adhering to the Policies & Procedures, ensuring compliance with Health and Safety legislation, all within the requirements and guidelines of legal standards and acts. Ensuring effective staff recruitment. Supervision of staff, conducting regular staff assessments, recognizing training needs, monitoring training and developing teamwork.
Administration and finance of all activities to manage budgets, and keep accurate records of staffing, payroll, banking, petty cash, fundraising and all other activities as requested.
Assistant Manager at Karl's fish &chips shop (2010-09 – 2012-04)
Running a team of 12 over two shops, responsible for rotas, holidays, uniform, cash handling.
Store assistant/acting supervisor at Morrison's supermarket (2008-11 – 2010-09)
Children's Room supervisor, entertainer, caberet singer at Talacre beach group (2008-03 – 2008-11)
Stewardess and silver service at Avenance plc Robertson Barracks (2006-10 – 2008-05)
Team leader bar & shop at Avenance plc (2007-05 – 2008-03)
assistant voluntary at Robertson barracks youth club (2007-05 – 2008-03)
Children's entertainer at Talacre& New Pines Group (2004-04 – 2006-10)
Psychology in Psychology – Open University Open Learn (2015 – 2015)
NVQ2 & 3 and Key Skills – Norwich City College (2006 – 2008)
GCSE's in German – Prestatyn High School (2000 – 2005)
