Jade E
General Assistant / Team Leader
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About
A creative, organised and internet-savvy professional with extensive experience in customer facing environments, team leadership and event operations. Strong interest in social media, design, lifestyle brands and creative storytelling and has a keen eye for trends and customer engagement. Proactive, adaptable and eager to learn and contribute to brand campaigns, content creation, community management and creator partnerships.
Experience
General Assistant / Team Leader - Wembley Arena
(2017-01)
- Delivered excellent customer experiences in a fast-paced live events environment.
- Managed customer enquiries and resolved issues professionally, strengthening communication and relationship-building skills.
- Supervised and trained team members, supporting day-to-day operations and performance.
- Coordinated schedules, stock records and operational tasks with strong attention to detail.
- Worked collaboratively across large-scale events, adapting quickly to changing priorities.
Event Staff - Flair Events
(2018-01 - 2023-12)
- Provided professional customer support to event attendees.
- Assisted with event logistics and operational coordination.
- Supported smooth event delivery through organisation and teamwork.
Employability Programme - Shadow To Shine
(2022-01 - 2022-12)
- Collaborated on creative marketing and content projects with industry professionals.
- Assisted in planning and organising creative campaigns and promotional activities.
- Supported the production of a podcast trailer at Sony, gaining insight into content creation and storytelling.
- Participated in workshops focused on branding, networking and audience engagement.
Sales Assistant - Primark
(2018-01 - 2019-12)
- Developed strong organisational, customer service and stock management skills in a fast-paced retail environment.
Sales Assistant - River Island
(2017-01 - 2018-12)
- Supported stock processing, merchandising and customer service while maintaining high presentation standards.
Education
Pass - Art & Design - Uxbridge College
GCSEs - Maths & English - Whitmore High School
