Jade E

A creative, organised and internet-savvy professional with extensive experience in customer facing environments, team leadership and event operations. Strong interest in social media, design, lifestyle brands and creative storytelling and has a keen eye for trends and customer engagement. Proactive, adaptable and eager to learn and contribute to brand campaigns, content creation, community management and creator partnerships.

General Assistant / Team Leader - Wembley Arena

(2017-01)

• Delivered excellent customer experiences in a fast-paced live events environment.
• Managed customer enquiries and resolved issues professionally, strengthening communication and relationship-building skills.
• Supervised and trained team members, supporting day-to-day operations and performance.
• Coordinated schedules, stock records and operational tasks with strong attention to detail.
• Worked collaboratively across large-scale events, adapting quickly to changing priorities.

Event Staff - Flair Events

(2018-01 - 2023-12)

• Provided professional customer support to event attendees.
• Assisted with event logistics and operational coordination.
• Supported smooth event delivery through organisation and teamwork.

Employability Programme - Shadow To Shine

(2022-01 - 2022-12)

• Collaborated on creative marketing and content projects with industry professionals.
• Assisted in planning and organising creative campaigns and promotional activities.
• Supported the production of a podcast trailer at Sony, gaining insight into content creation and storytelling.
• Participated in workshops focused on branding, networking and audience engagement.

Sales Assistant - Primark

(2018-01 - 2019-12)

• Developed strong organisational, customer service and stock management skills in a fast-paced retail environment.

Sales Assistant - River Island

(2017-01 - 2018-12)

• Supported stock processing, merchandising and customer service while maintaining high presentation standards.

Pass - Art & Design - Uxbridge College

GCSEs - Maths & English - Whitmore High School