Robert Matthews

A hardworking and dependable individual with hands-on experience gained at Tata Steel, complemented by transferable skills from retail and personal care roles. I am motivated by supporting others, showing empathy, and listening with genuine concern. Helping people progress, overcome challenges, and achieve their goals is something I am truly passionate about. I am committed to developing my skills further and am fully willing to undertake any training required to perform to the highest standard.

Operator/team leader - Tata steel - Newport

(2017 - 2024)

Duties included

• Performed planned preventative maintenance to minimise production downtime.
• Verified documentation and work order requirements.
• Consistently demonstrated best practices and conformance to company standards and safety regulations.
• Utilised CNC machinery to create high quality products.
• Packaged and promptly moved completed products to storage areas, maintaining smooth efficient operation.
• Supported health and safety by carefully operating machinery.
• Performed intensive quality control through inspections and testing.
• Completed work according to schedule, helping struggling team members as required to maintain smooth running operations.
• Achieved production targets with excellent planning and machine operation.
• Investigated complex machine faults through fault finding and quality analysis.
• Mentored new operators in machine operating best practices and safety regulations through demonstrations.
• Inspected goods ahead of dispatch minimising delivery errors.
• Carefully loading items for shipping, stacking securely to minimise product damage.
• Strictly followed company safety regulations, eliminating workplace accidents and incidents.

Team leader - Sainsbury’s - Blackwood

(2012 - 2017)

Duties included

• Led performance reviews and tailored employee feedback to facilitate professional development.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Professionally handling difficult customer complaints and objections to maintain first-class customer service standards.
• Demonstrated sales strategies and customer service best practices to enhance team performance.
• Recruited, trained, and developed team members.
• Designed and implemented training to further develop staff based on business goals.
• Maintained smooth running business operations by delegating priorities to staff abilities.
• Led and managed administrative staff to maintain smooth daily operations.

Higher National Diploma - Sport - Coleg Gwent Crosskeys

GCSEs 9 Including Maths, English and Science - Blackwood Comprehensive School

B TECH National Diploma - Sport Science - Blackwood Comprehensive School