Jade Hafsa

Detail-oriented receptionist & events coordinator with over 10 years of experience in customer service. Efficient in performing the administrative and front-desk tasks of large-scale offices. Fluent in Spanish, Catalan, English, Arabic and proficient in MS Office Suite. Available to work evenings and weekends.

I am currently working Mon- Fri as Receptionist in a Law Firm and I am looking for a part time to fill my spare time.

• Prompt and efficient answering of calls
• Initial greeting of clients on arrival.
• Arrange appointments, register clients and pets, print invoices, process and record payments. Using the practice management system
• Liaise with clients following their appointment, re-book any follow up appointments and ensure payments of invoices before leaving the surgery
• Ensure the smooth running of appointments and admissions for vets and nurses.
• Monitor client flow from check in to discharge.
• Assess the urgency of a pet's condition when booking emergency appointments -with guidance.

• etc 

LLB Law degree at Middlesex university