Jade Pearse

A highly organised and reliable administrative professional with over 10 years' experience in office-based roles. Skilled in managing busy workloads, handling enquiries, and maintaining accurate records using systems such as Sage, Xero, and Hubdoc. A confident and approachable communicator with strong front-of-house experience, able to provide a professional and welcoming service to visitors, staff, and clients.

Experienced in scheduling, problem-solving, and working in fast-paced environments, with a keen eye for detail and a commitment to confidentiality—well suited to a school office setting.

Administrative Assistant at Eazy Garden Limited (2025-05 – Present)

• Raise and issue invoices using Xero and Hubdoc
• Coordinate daily schedules and allocate work to teams
• Act as first point of contact for customer enquiries
• Liaise with clients to resolve issues and arrange services
• Order stock, equipment, and uniforms
• Ensure all communications are handled promptly and professionally

Administrative Assistant at New Forest Binding Ltd (2015-09 – 2025-04)

• Managed invoicing and financial administration using Sage
• Maintained accurate customer and supplier records
• Handled incoming calls, emails, and queries
• Provided general administrative support to ensure smooth daily operations

Customer Service Assistant at Hertz – Car Crash Line (2015-04 – 2015-09)

• Acted as first point of contact for customers following incidents
• Managed high volumes of calls in a fast-paced environment
• Coordinated vehicle hire and repair arrangements
• Completed administrative tasks accurately and efficiently

Care Assistant / Receptionist at Waypoints Care Home (2013-10 – 2015-04)

• Delivered front-of-house reception duties, welcoming visitors and families
• Handled enquiries and provided information in a professional manner
• Supported administrative tasks including record keeping
• Maintained confidentiality and sensitivity at all times

Earlier Roles (Retail & Care) at House of Fraser, Beales, Lloyds Pharmacy, USC, Waypoints Dementia Home (2008 – 2014)

• Developed strong customer service and communication skills
• Managed transactions, stock, and general shop duties
• Provided care and support to residents in care settings

– Queen Elizabeth's School (2004 – 2007)

BTEC First Diploma in Art & Design – Poole College (2008 – 2010)