Kelly Popa

I am a highly motivated and passionate person with 20+ years of experience working within the Care sector. During this time, I have completed NVQ 2-5 expanding on my experiences and knowledge. I have a passion for delivering person-centered care, I can adapt to any situation and seek good outcomes and solutions, and I am eager to contribute my skills and experience to an organization that values innovation and teamwork.

Experience in leading teams and coordinating tasks for successful outcomes.

Willing to relocate: Anywhere

Manager at Serene Healthcare Group (Present)

Registered Manager at Caremark Ltd (Present)

Day to day management of the service, overseeing staff, training, Auditing, compliance, budgets, personalised care plans, rostering, promoting the business, working within CQC standards, monitoring, maintaining safe practices, upholding company's mission, vision and values.

Care manager at Warrington care (2024-10 – 2024-12)

Overseeing the running of the home and staff, working within CQC standards, Audit, budgets, compliance

Registered Manager at Portelet Care LTD (2023-08 – 2024-08)

My Registration was successful in this role; I have proven management experience with a comprehensive knowledge of the legislation and policies that govern the delivery of dementia and residential care services. I have been required to demonstrate my ability to lead, develop and deliver all aspects of the service to ensure the provision of Person Centred Care and improved outcomes for older people.

• All aspects of the day to day running of the home. Delivering a high level of person centred care to Residents/ Service Users.
• Took full responsibility and accountability for the management of the services on site.
• Ensuring that the home was strictly compliant with CQC regulations. Promoting and marketing the home and ensuring the homes excellent reputation was maintained.
• Motivating and developing the care team.
• Ensured the Care records were well maintained and systems were in place for staff to communicate effectively on care matters.
• Gained registered manager award in October 2023 and achieved a Good on all areas by CQC in 2024.
• Created strong links with the local community. Have a proven track record of marketing and business skills within the private care sector and knowledge of running a commercially successful good rated care home.
• Very passionate in approach to caring for the vulnerable people supported. Become the voice that they have often lost due to their vulnerability.
• Maintained a good governess and robust audits to compliance with CQC and local authority.

Deputy Service Manager at Renovo Care Group (2020-06 – 2023-06)

• Deputise for the home manager in their absence.
• Complete monthly audits.
• Rota and holidays.
• Assist the manager in the daily running of the home.
• MDT meetings.
• Managing the team.
• Care plans.
• Induction for new staff.
• Supervisions and appraisals.
• Make sure the home is complying with CQC standards.
• Work with Renovo's values and mission.
• Safeguarding's and outcomes.
• Medication training.
• Recruitment.
• On call.
• QIP targets.
• budgeting.
• Completed 234 & 5 Health and social care.
• Management training.
• Safeguarding level 3.

Senior Carer/Team Leader at OSJTC Ltd (2018-06 – 2019-06)

• Care Leader: Responsible for the administration of medication
• Shift Leading
• Care planning
• Delivering Person-Centered Care
• Respecting and focusing on our residents
• Promoting Dignity at all times
• Respecting wishes
• Liaising with GPs, Social workers, and any outside Multidisciplinary Teams
• Supporting the team
• Care planning reviews and monitoring of the residents
• Supporting Head of Care and Manager
• Liaising with families
• Induction of new staff
• Personal Care

Senior Care Assistant at GLENSIDE MANOR HEALTHCARE SERVICES (2017-06 – 2018-06)

Working on a Nero behaviour pathway, leading the shift, planning the shift, mentoring new staff, working with people to re gain independence, helping with p/c, de-escalation techniques.

Senior Carer/Team Leader at OSJCT (2016-06 – 2017-06)

• Care Leader: Responsible for the administration of medication
• Shift Leading
• Care planning
• Delivering Person-Centered Care
• Respecting and focusing on our residents
• Promoting Dignity at all times
• Respecting wishes
• Liaising with GPs, Social workers, and any outside Multidisciplinary Teams
• Supporting the team
• Care planning reviews and monitoring of the residents
• Supporting Head of Care and Manager
• Liaising with families
• Induction of new staff
• Personal Care

Carer at No longer running

Home care duties, personal care, making sure medication taken, breakfast, making sure they safe and have everything before I leave, going back for prep if needed, working with other staff members if needed, evening work to assist to bed, drinks, supper, anything they would like me to do.

Diploma of Higher Education in Care – Hudson training

GCSE – Durrington, Wiltshire (1988-09 – 1994-09)