Jahan Hassan

Motivated and reliable individual seeking an entry-level retail position where I can apply my customer service skills, positive attitude, and ability to work effectively in a busy environment. Experienced in supporting customers, handling payments, maintaining stock presentation, and working as part of a team. A quick learner with strong communication skills, good attention to detail, and a commitment to delivering excellent service.

Volunteer Store Assistant - Keech St Albans Charity Shop - St Albans, United Kingdom

(2025-09)

• Provide friendly and helpful customer service to visitors and supporters
• Operate the till accurately, processing cash and card payments
• Sort, price, label, and display donated stock to maximise presentation standards
• Assist with maintaining an organised, clean, and welcoming shop environment
• Support daily store operations and fundraising activities
• Work closely with staff and volunteers to achieve team goals

Work Experience Placement - Tesco

(2018-05 - 2018-05)

• Assisted customers on the shop floor, answering queries and providing support
• Replenished shelves and maintained product displays to company standards
• Supported general store duties within a busy retail environment
• Followed health, safety, and hygiene procedures
• Developed confidence in customer interaction, teamwork, and workplace responsibilities
• Improved punctuality, organisation, and time management skills

Cyber Security & Drone Technology Participant (Work Experience) - Cyber Hawk Drone Project – Speakers for Schools

(2024-05 - 2024-05)

• Took part in technology and cybersecurity workshops
• Worked collaboratively on practical tasks and problem-solving activities
• Developed teamwork, communication, and technical awareness skills
• Built confidence working in a professional learning environment

Work Experience Placement - Kianos – Carly Wright Virtual School Charity

(2024-04 - 2024-04)

• Supported charity-based projects within a virtual working environment
• Communicated effectively with team members online
• Managed tasks and deadlines while balancing multiple responsibilities
• Developed organisation, teamwork, and digital communication skills

ICT National Diploma - ICT - Oaklands College

GCSEs - Including English and Mathematics - Marlborough Science Academy