Driver
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Reliable, hardworking and energetic individual with over 10 years of customer service experience gained within busy hospitality and entertainment environments. Experienced in working both independently and as part of a team while maintaining high standards of customer care, cleanliness and workplace safety. Strong communication and observational skills with experience handling cash, stock control and leading shifts.
Friendly and approachable, with a strong focus on creating positive customer experiences and building good customer relationships.
Bathroom Finisher / Production Operative – Offsite Solutions
2025 – Present
Work within a production environment manufacturing prefabricated bathrooms for construction and building sites.
Carry out finishing and cleaning work to ensure bathrooms meet high quality standards before dispatch.
Work with fibreglass materials and components safely and effectively.
Follow health and safety procedures within a fast-paced factory environment.
Use hand tools and equipment as part of the manufacturing and finishing process.
Maintain cleanliness and organisation within the work area.
Work efficiently as part of a team to meet production targets and deadlines.
Ensure all completed units are prepared to a professional standard for customers.
Developed practical manufacturing and finishing skills.
Consistently maintained attention to detail and high-quality workmanship.
Reliable team member within a deadline-driven production environment.
Delivery Driver – Ocado
2022 – 2025
Delivered customer grocery orders efficiently and professionally across multiple locations.
Maintained excellent customer service standards during all deliveries.
Ensured deliveries were completed accurately and on time.
Loaded and unloaded delivery vehicles safely and efficiently.
Carried out vehicle safety checks and maintained cleanliness standards.
Worked independently while managing delivery schedules and routes.
Handled customer queries in a friendly and professional manner.
Maintained company standards regarding food handling and transport.
Built strong customer service and time management skills.
Trusted to work independently and represent the company professionally.
Consistently maintained reliability within a fast-paced delivery environment.
Store Manager – Morrisons
2017 – 2022
Managed daily store operations within a fast-paced retail environment.
Supervised and supported staff to ensure high standards of customer service.
Organised staff rotas and delegated daily tasks efficiently.
Assisted with staff training and development.
Handled customer queries and resolved complaints professionally.
Managed stock levels, deliveries and merchandising.
Maintained store cleanliness, health and safety standards.
Supported cash handling procedures, opening and closing duties.
Worked towards store performance targets and operational goals.
Developed strong leadership and team management skills.
Trusted with overseeing store operations and staff performance.
Maintained high customer service standards within a busy retail environment.
Worle Community School – GCSEs (A*\C)
PE
Weston College – BTEC Qualifications
Merit – Electrical Installation
Merit – ICT
Distinction – Creative Media
