Jamal Kiyani
Apprenticeship Coach
Talent
Sheffield, SheffieldMember since August 23, 2023
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About
I possess a hard-working, professional ethos and I am eager to learn new skills to develop my expertise. I have excellent technical skills as well as social skills and I have the ability to translate complex technical terms to anyone regardless of expertise. This combined with my positive outlook provides me with a ‘can do’ attitude to problem solving and I would be an asset to any organisation.
Key Skills & Achievements
- Excellent attention to detail
- Extensive experience training students of differing abilities on several different subjects.
- Experience leading training projects with groups of learners and staff on new concepts. .
- Ability to easily break down academic path for the learner and clearly map progression for learners in a clear and concise way.
- Experience with onboarding apprentices and seeing them through to End Point Assessment.
- Continuous learning on topics such as GDPR and safeguarding.
- Excellent ability to scope learner’s progression and encourage the learner through supportive and engaging feedback.
- Strong attention to KPIs and meet all KPIs on a regular basis.
Experience
IT Business Coach Just IT January 2022 - Present
- Coaching and mentoring Infrastructure Technician or ICT apprentices.
- Support on portfolio work.
- Grading portfolio work.
- End Point Assessment support
- I also look to support their wellbeing and make myself available to help them progress.
- Ensuring timely completion for learners
- Extensive work with the quality team to help with ICT build at Just IT.
- Coaching and mentoring Cyber Security Technologist and Risk Analyst apprentices.
- Support on portfolio work and lessons.
- Grading portfolio work.
- Teaching Cyber apprentices on specific standard knowledge modules.
- Coaching and mentoring apprentices in level 3 and level 4 apprenticeships
- Infrastructure Technician
- Digital Marketer
- Cyber Technologist
- Digital Support Technician
- Creating engaging content for interactive teaching and training sessions.
- Courses taught include MTA AZ-900 Azure Fundamentals, MTA Networking Fundamentals, MTA Security Fundamentals and MS-700 Managing Microsoft Teams
- Leading training projects for clients that have adopted Office 365.
- Communication with Teams
- Collaboration with SharePoint
- Working with customers to install WANDisco’s replication software.
- Creating and adapting documentation for customers to follow installation procedure.
- Coaching new starters.
- Researching methods to strengthen the company’s current infrastructure and presenting proof of concepts to senior management.
- Creating training documentation for newly implemented methods.
- Provided technical support when needed.
- Communicating with a wide number of staff members regardless of technical skill concerning any issues
- Creating training documentation for new software practices or methods.
- Creating new software releases
- Creating new builds with Jenkins
(Graduate Placement)
- Training colleagues on the use of Fitnesse (testing suite)
- Testing of software using Junit and Fitnesse
- Data analysis
- Initiative was paramount in this role due to being the only member of IT staff employed by the Centre.
- Co-led the implementation of the Intranet system.
- Trained members of staff on how to use the new system.
- Creating training documentation for new systems
Education
CTC Training
- Level 3 Award in Assessing Vocationally Related Achievement (RQF) June 2023
- MTA Azure Fundamentals
BCS September 2015
- ITIL Foundation certificate in IT Service Management
- BSc (Honours) Forensic and Security Technologies (2:2)
- BTEC National Diploma IT Practitioners (Merit Pass)
- GCSE Maths (C)
- BTEC First Diploma Business (Pass)
- City and Guilds IT (Pass),
- GCSEs: Two A to Cs (English and R.E.)
