Jamel Ferguson

Career Break

Talent

Norbury, Croydon, Greater LondonMember since December 30, 2024

Friendly and Hard WorkingPersonable and EngagingFocused and ProfessionalGood verbal and written communication skillsAble to multitask and prioritise effectively, paying attention to detailTime managementPlanning and problem-solving

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Friendly and Hard WorkingPersonable and EngagingFocused and ProfessionalGood verbal and written communication skillsAble to multitask and prioritise effectively, paying attention to detail

About

I am an ambitious school leaver with four years retail experience, completing a 3-year period in a sales and distribution role at Organic Wine and Olive Oil Company, demonstrating a natural aptitude for interacting with customers and providing service with a smile. I also achieved an environment of productivity and personal accountability laced with highly developed communication skills that were instrumental in providing an outstanding first impression to customers and visitors. I have four years' experience managing fast-paced packaging and distribution which helped me develop strong planning and problem-solving skills, with an air of professionalism and a calm and focused approach.

I believe I am proficient in delivering excellent service and contributing to a great company culture.

Experience

Career Break

(2024-05)

Taking time out to deal with personal responsibilities. Moved abroad for just over 1 year. Currently job searching and focusing on building employability skills.

Retail Assistant - Amazon Fresh

(2023-02 - 2023-08)

Assisting customers, checking in deliveries then packing and stocking the shop floor, removing expired products. Involved with the preparation of grocery orders for delivery using computers and smartphones.

Responsible for managing the apps, scanned barcodes, stock checks
Intake of new grocery inventory
Packing away new deliveries
General tidying up

Warehouse Operative - Waitrose

(2021-10 - 2022-12)

Aligning all the deliveries and stock that comes into Waitrose warehouse and packing them onto shelves
Using a hand held scanner
Scan tote numbers on the trolleys and baskets

Online Retail Assistant - Sainsbury's

(2021-01 - 2021-09)

As a personal shopper for customers online, I went around the store picking and packing different products as per customers preferences, using my initiative to find alternative replacements that matched their dietary needs. This position required time management and strong attention to detail to ensure that orders were accurate, packaged for delivery and completed in a timely manner.

Junior Labour - Nzuri Property & Management

(2020-02 - 2020-12)

Maintenance for houses fixing broken doors and hinges, painting, plastering and communicating with the residents to best assess their needs.

Packing & Distribution Sales Assistant - Organic Wine & Olive Oil Company

(2019-01 - 2019-12)

I have been helping a family friend to run the organic wine and olive oil business on weekends and during term breaks, serving customers and handling cash. Manage the goods packaging and distribution procedures as well as follow ups for additional support generating sales leads in the process.