James Mcguigan

A reliable and experienced worker with a strong background in transport, customer service, leadership, and hands-on technical roles. Highly organised with experience managing drivers, supporting customers, coordinating logistics, and working independently. I have spent the last 5 years caring for a family member but would now like to return to a role that uses my communication, planning and practical skills.

In my spare time I have a passion for supporting vulnerable homeowners to which I am not associated with any claim/ law company, and I do this at no cost to the homeowner.

Volunteer – Cavity Wall Insulation Support

(2017-01)

• Visting homeowners affected by failed cavity wall insulation
• Assessing properties based on building regulations and visible issues
• Supporting customers with emails and telephone calls to energy suppliers
• Providing guidance and recommendations for extraction work.
• Offering clear, empathetic communication to individuals in difficult situations.

Full-Time Carer (Family Member)

(2020-01 - 2025-01)

• Providing full support with daily personal care and household tasks.
• Managing appointments, medication routines and liaison with professionals
• Organising schedules and maintaining a safe home environment.
• Demonstrating patience, reliability and responsibility in a demanding role.

Team Leader – Distribution - Age UK

(2013-01 - 2020-01)

• Coordinated daily duties for up to 8 van drivers delivering stock to 80-100 charity shops.
• Ensured each shop met targets by planning efficient deliveries and stock movement
• Supported van drivers with route planning, delivery issues and performance.
• Collected weekly figures and reporting information from drivers.
• Assisted Area Managers with daily operational tasks.
• Took responsibility for delegating tasks during periods of redundancy.
• Maintained excellent communication across the distribution network.

Taxi Driver - Poulton Cabs / Ace Cabs

(2001-01 - 2013-01)

• Provided safe, reliable transport to customers across the local area
• Delivered a high standard of customer service.
• Managed cash handling and daily vehicle checks
• Planned routes efficiently to meet customer needs.
• Built a strong reputation for professionalism and punctuality

Sound Engineer (Self-Employed – Stage & lighting Technician)

(2001-01)

Set up PA systems, staging and lighting for conferences, theatre productions and events.

• Worked with cooperate clients and production teams to meet technical requirements
• Ensured equipment was safely installed and tested
• Worked under tight deadlines while maintaining high technical standards.