Sara Cathro
CUSTOMER TEAM MEMBER
Talent
DundeeMember since October 27, 2026
Point of sale operationCalm under pressureNumeracy competenceOrganisational proficiencyEmpathic communicationPositivity and enthusiasmEfficient multitaskingPrioritisation techniques
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Point of sale operationCalm under pressureNumeracy competenceOrganisational proficiencyEmpathic communication
About
A results-driven professional with a strong command of the Microsoft Office suite and exceptional numeracy skills. Demonstrates effective communication and sales promotion abilities, thriving in high-pressure scenarios with patience and adaptability. Committed to documentation compliance, showcasing resilience and tenacity in diverse environments.
Experience
CUSTOMER TEAM MEMBER at Co-op (2019-04 – 2024-08)
- Operated cash registers accurately, ensuring correct change was given.
- Handled customer complaints with tact and professionalism.
- Worked efficiently on tills to minimise waiting times for customers.
- Offered guidance on product selection, improving customer satisfaction.
- Trained new team members for smooth transition into the role.
- Maintained up-to-date knowledge of store offerings to provide accurate information to customers queries.
Education
Bachelor of Science in Adult Nursing – University of Dundee (2024-09)
Skills
CUSTOMER TEAM MEMBER
