Jamie Grant

Warehouse and Distribution Manager with 20 years’ experience leading warehouse, fulfilment and assembly operations, including managing an 80+ employee operation through four supervisors. Proven record of improving productivity by 25% through warehouse layout and process redesign, strengthening stock control and maintaining customer service standards. A hands-on, people-focused leader with experience in workforce planning, KPI performance, health and safety, and operational cost control.

Warehouse Assembly Manager - Pinntec Ltd

(2025-08 - 2026-09)

• Ran daily warehouse and assembly operations across a 25,000 sq ft distribution centre, covering goods in, picking, packing, dispatch and kiosk assembly.
• Led a team of 5 warehouse and assembly staff, allocating work against daily priorities and customer deadlines.
• Established a new pick-and-pack operation from the ground up, redesigning processes and workflows which increased picking productivity by 25%, from 8 to 10 picks per hour.
• Maintained KPI delivery on customer orders, tracking workload, priorities and order progress to protect service commitments.
• Partnered with service and engineering teams to resolve stock, order and operational issues, and drove safe working practices across the site.

Warehouse Manager - Geosynthetics Ltd

(2024-09 - 2025-08)

• Owned inventory control, putaway and daily cycle counting for technical materials and construction components, keeping stock available for civil engineering picking and packing.
• Focusing training on structured stock-control, high-value asset security, and risk reduction, targeting the areas where warehouse variance typically occurs.
• Used NetSuite and warehouse management systems to drive inventory accuracy and operational reporting.
• Designed strict MHE safety protocols within high-traffic dispatch areas, ensuring compliance and zero-harm environments for 7 warehouse personnel and numerous site visitors and operations staff.

Fulfilment Manager - The Dune Group

(2014-01 - 2024-08)

• Led a fulfilment operation of 80+ employees through four supervisors, coordinating workforce deployment, operational priorities and performance standards to maintain service levels and control operating costs.
• Managed a team of 30 warehouse pickers, processing 1,200 picks per shift and achieving an average productivity rate of 5.7 picks per picker per hour across an 7-hour shift.
• Worked cross-functionally to maintain overtime costs and service standards through changing customer and priorities.

Functional Manager - DHL

(2013-05 - 2014-01)

• Built a motivated, high-performing team of 20 pickers through structured training, clear performance objectives and ongoing coaching and feedback.
• Briefed teams and departments on daily priorities, keeping focus on operational and customer service targets.

Warehouse Manager - Group Imperial

(2012-06 - 2013-04)

• Improved warehouse layout and storage utilisation, creating capacity for new product lines and controlling operational costs.
• Reduced site risk by installing netting to highbay pallet locations and installing a dedicated warehouse walkway.
• Planned and delivered daily and weekly outbound transport with courier partners and liaised with customers Tescos and Wilkos on order quantities and amendments.