Jane Hardingham

Versatile and dedicated professional with over a decade of experience across administration, customer service, catering, and team management. Known for handling challenging situations with empathy and professionalism, and for delivering high-quality service in fast-paced environments. Skilled in communication, problem-solving, and team leadership, with a strong commitment to learning and continuous improvement. Seeking a new opportunity to contribute positively to a dynamic team.

Administration Assistant at Aegis Security (2025-09 – 2025-12)

• Answered emails and telephone calls from various security companies
• Arranged meetings via Google Calendar
• Required callouts when needed via online system and phone calls
• Reviewed VPI reports and corrected if required

Work Experience Credit Administrator at Bosch (2025-06 – 2025-09)

• Managed financial transactions and banking via SAP
• Handled email correspondence and maintained filing systems
• Supported credit control operations and internal audits

Telephonist at Options Pensions (2024-01 – 2025-06)

• Responded to member queries and processed payments
• Managed documentation and liaised with internal teams
• Used systems including Docuware, HLA’s, Worklogs, and Penscope

Barista Maestro at Costa Coffee, Mcconnell Drive, Wolverton (2022-06 – 2022-10)

As below

• Cashing up
• Ordering stock as well as rotation

Assistant Manager at Costa Coffee, Stony Stratford (2013-08 – 2023-12)

• Led daily operations and shift planning
• Trained staff and improved customer satisfaction scores
• Managed inventory, ordering, and supplier relations

Kitchen Assistant at Fairfield’s Primary School (2020-09 – 2021-08)

• Prepared and served food, maintained hygiene records
• Ensured compliance with COVID cleaning protocols

Café Assistant at Morrisons (2014-12 – 2015-10)

• Served customers, handled payments, and supervised staff
• Maintained cleanliness and supported kitchen operations

TQUK Level 2 Certificate in Principles of Business Administration – Milton Keynes College (Home Learning) (2023-10 – 2024-01)

NVQ Level 1 in Food Prep & Cooking – Bletchley College

NVQ Level 2 in Restaurant & Silver Service – Bletchley College

NVQ Level 2 in Patisserie – Bletchley College

NVQ Level 2 in Cooking Apprenticeship – Bletchley College (2006-09 – 2007-06)

GCSEs in Maths and English – Radcliffe School, Wolverton (2000 – 2006)