Janeca Whyte

I am a dedicated and approachable individual with strong communication skills and the ability to put passengers at ease. I deliver excellent customer service while remaining calm, organised, and professional in busy or high-pressure environments. I am confident in front-of-house duties, including greeting passengers, answering queries, and supporting an efficient check-in process, with strong attention to detail when checking travel documentation accurately and responding calmly to disruption or changes.

I am reliable, punctual, and ready to represent the company positively while ensuring a safe and smooth passenger journey.

Bar Staff Steward/Waitress/Desserts Chef - Beefeater

(2022-03 - 2025-08)

Working as a bar staff steward involved a variety of responsibilities to ensure smooth operations and excellent customer service within a bar setting and throughout the whole restaurant.

• Greeted customers warmly, providing prompt and efficient service. Took drink and food orders accurately and efficiently. Communicated with customers to ensure they have a positive experience and customer satisfaction.
• Prepared and served alcoholic and non-alcoholic beverages as directed by standard recipes. Mixed ingredients such as bitters, water, soda, sugar, and liquor to prepare cocktails. Ensured proper garnishing and presentation of drinks.
• Handled cash registers and operated financial transactions accurately.
• Restocked and replenished bar supplies and inventory. Assisted with inventory counts and notified management when stock levels are low.
• Kept the bar area organised and clean at all times. Washed utensils, glassware, and equipment regularly.
• Involved working as a team with other bar staff also kitchen staff to ensure efficient service. Effective communication with team members to carry out orders and service.
• Addressed customer concerns and complaints professionally and promptly.
• Prepared tills, stocked supplies, served customers, cleaned the area, and secured the bar at the end of the shift e.g Closing doors and turning off machines.

Front of House Staff - Beefeater

(2022-01 - 2025-12)

• Welcomed guests and handled enquiries in a professional manner
• Answered phone calls and managed bookings
• Provided excellent customer service
• Maintained a tidy, organised front desk area

Dental Nursing

(2024-06 - 2024-07)

• Supported dental practitioners with patient care within a clinical environment
• Assisted with communication with patients to ensure comfort and the understanding of procedures
• Followed strict compliance protocols and maintained confidentiality

Diploma - HEALTH AND SOCIAL CARE - COULSDON SIXTH FORM COLLEGE (2021-01 - 2023-12)

GCSEs - MATHEMATICS (A), ENGLISH LANGUAGE (B), ENGLISH LITERATURE (B), BUSINESS (A), RELIGIOUS EDUCATION (B), SCIENCE (B-C), ART (C) - ST MARY'S CATHOLIC HIGH SCHOOL (2016-01 - 2021-12)