Amanda Dent

An outgoing, hard working individual who takes pride in their appearance. A flair for customer facing roles with a passion for providing a fantastic customer experience be it working in a restaurant or office. I enjoy meeting new people, learning new skills and taking on new tasks especially if it will help me learn something new.

My hobbies are music, spending time with my family, socialising with my friends and having a good time. My main line of work has been administration and office based and I have achieved a NVQ 2 in Business Administration and Customer Service. I would never say no to trying something new and/or to further my career.

I have also recently been a bar steward for the last year which I really enjoyed doing.

Waitress - Mangiare - Frinton-on-Sea

(2026-04)

• Meeting and greeting of customers.
• Serving food and drinks.
• Taking card and cash payments.
• Taking bookings and keeping the restaurant clean and tidy.

Waitress - Harbour Lights Seafood Restaurant - Walton-on-the-Naze

(2024-06 - 2026-04)

• Meeting and greeting of customers.
• Serving food and drinks.
• Taking card and cash payments.
• Taking bookings and keeping the restaurant clean and tidy.

Waitress/Bar Staff - East Coast 5 - Walton-on-the-Naze

(2022-06 - 2024-06)

• Waitressing serving food and drink to our lovely customers, general cleaning duties.
• Also working the coffee shop including making beverages and serving cakes and pastries.

Bar Stewardess - ROYAL BRITISH LEGION CLUB - Walton-on-the-Naze

(2017-11 - 2018-09)

• In charge of running events and the bar in the club.
• Safe and till checks are completed daily.
• Rosters are done weekly.
• Paying machine winnings out to members and keeping them updated.
• Stock take completed monthly.
• Ordering of bar supplies.
• Management of staff and cellar/Stock.
• Organising buffets if required for private functions I.e birthdays, wakes and anniversarys.

Business Administrator - Bluebird Care Ltd - Colchester, Essex

(2015-11 - 2017-11)

• Answering calls.
• Working in a busy office and dealing with recruitment and checks I.e references and DBS files on new carers.
• I also did the wages for every employee each month and made sure training was kept up to date and booking carers onto courses when needed.
• I was responsible for all ordering for stationary and carers uniform.

Waitress/Assistant Manager - Harbour Lights - Walton-on-the-Naze

(2014-10 - 2015-09)

• Working as a waitress/bar maid in the restaurant serving meals and drinks and taking orders.
• Working on the bar and cleaning duties when quiet.
• I was also an assistant manager for the last 2 months.
• Duties included supervising the staff and making sure customers were happy and the floor and kitchen ran smoothly.
• I also was responsible for locking up the restaurant at the end of shift and cashing up the tills.

Secretary - Novocare Ltd - Walton-on-Thames

(2012-12 - 2014-10)

• I answer telephones and doors for visitors, professionals, families and staff.
• Create invoices for resident's care fees, organize residents spending money and accounts.
• I am responsible for recruitment checks including writing to ex-employers and completing DBS checks online.
• I complete all the wages and spreadsheets for 60+ staff.

Bar Maid - Walton Tavern - Walton-on-Thames

(2014-05 - 2014-09)

• I serve customers with drinks and food orders, build customer relationships and restock fridges with bottled drinks.
• Keep the public house clean and tidy.

Administrator/Input Clerk - DHL/Yodel - Colchester

(2007-04 - 2012-12)

• I worked in the office with 3 people, this was a very big company.
• We answered telephones and replied to e-mails from shippers and head office.
• We tracked and located parcels and investigated if anything went missing off the system.
• We took re-delivery requests and instructions from customers and organised them out for delivery on the appropriate day.
• We also had a reception desk in the office for customers to come in and collect parcels.

Dental Nurse/Receptionist - Orthoworld Ltd - Colchester

(2004-08 - 2007-04)

• This was working in a very busy orthodontic dental surgery as a trainee.
• I had to assist the dentist with fitting, removing and repairing braces.
• Preparing impressions and completing the records for each patient on our computer system.
• I also worked on the reception desk booking and changing appointments, answering the phone and referring patients to hospital.

NVQ 2 - Customer Service - JHP Learning

NVQ 2 - Business Administration - JHP Learning