Jarren Tye

Dedicated and dependable professional with experience in customer service, public interaction, and construction operations. Demonstrated ability to work collaboratively, maintain compliance with safety regulations, and deliver high-quality service in fast-paced environments. Strong communication skills, attention to detail, and commitment to supporting team and organizational goals. Seeking an opportunity to contribute to Oakland County through reliability, professionalism, and public service.

Front Desk Associate at Courtyard by Marriott (2026-08 – Present)

• Greeting guests and providing a welcoming experience
• Checking guests in and out of the hotel
• Answering phone calls and responding to guest inquiries
• Making, modifying, and canceling reservations
• Processing payments and maintaining accurate guest records
• Handling guest requests, concerns, and complaints professionally
• Providing information about hotel amenities, services, and local attractions
• Coordinating with housekeeping and maintenance departments
• Preparing daily reports
• Maintaining a clean and organized front desk area

Construction Worker at All Tye’s Services (2020-06 – Present)

• Support Residential and commercial construction projects while ensuring compliance with building codes and OSHA safety standards
• Coordinate with team members and subcontractors to maintain project timelines and quality expectations
• Assist with site preparation, material handling, equipment operations, and general construction tasks
• Monitor work progress and proactively address issues to maintain efficiency and safety
• Safely operated power tools and heavy equipment in accordance with company and regulatory guidelines

Business Development Center Agent at Serra Automotive Group (2024-11 – 2025-07)

• Responded to high-volume inbound internet leads and phone inquiries in a professional and timely manner
• Maintained accurate customer records and detailed documentation within CRM systems
• Conducted outbound calls and follow-up communications to support sales objectives and customer satisfaction
• Scheduled appointments and managed follow-up with no-show customers
• Resolved customer concerns efficiently while maintaining high level of professionalism
• Collaborated with sales and marketing teams to improve workflow processes and service delivery

Front Store Associate at CVS Pharmacy (2022-09 – 2024-09)

• Provided courteous and efficient customer service in a high-traffic retail environment
• Handled cash transactions accurately and maintained balanced cash registers
• Assisted customers with merchandise location, product recommendations, and policy inquiries
• Maintained store cleanliness, organized displays, and ensured accurate promotional signage
• Supported inventory management, restocking and merchandising efforts
• Addressed and resolved customer concerns to ensure positive service experiences

High school diploma – Waterford Kettering High School (2024-06)