Jas Collett

I am a self-motivated, ambitious and dedicated individual with a positive and energetic mindset. I have over 9 years experience in hospitality, retail and sales. I'm looking for new opportunities within this sector, with a company dedicated to team development, and with opportunities to grow internally.

My experiences have allowed me to gain key skills in managing a business as well as people. These include, sales techniques, human management, coaching, training, merchandising, compliance, rota managements and many more. I am looking to further develop this knowledge in people and store management.

I am certain I can add value to a number of diverse businesses.

Assistant manager, Sunglass Hut Street Outlet - Luxottica

(2023-01)

Acting as assistant manager for Luxottica (Sunglass Hut) with the main aim of increasing sales within our store by enhancing the customer experience. Supporting the Store Manager in ensuring our teams are stable, within the values and ready to take further responsibility in the future. Ensuring our store has the values of Luxottica to give the best experience possible to our customers.

My main KPI during this time was to boost the conversion within our store. Conversion has increased by 15% in 2023 compared to the previous year. Maintain the luxury image of our store by following our merchandising guidelines and strategies.

Guarantee a healthy stock rotation within my store. As our store is an outlet, we need to manage the deliveries we receive from in-line and mall stores ensuring we have the right product at the right time. Our aim is to balance our sales with new and active stock, as well as our old and inactive stock.

Another of my main responsibilities is the training of any new employees. Our store is a training centre for outlets. Employees will spend their first 2 weeks in our store when they are paired with me during these 2 weeks.

My responsibility is to train them on our

• Grew our conversion by more than 15% in 2023 compared to 2022
• Over 20 people trained in our store as a training centre
• Highest productivity in sales in our store with the highest CK%
• Delivered monthly target 5 times in 2023 when national average was 2 times

Supervisor/Shift Leader - Costa Coffee - Ilminster

(2018-01 - 2022-08)

• Assigned tasks to employees and monitored productivity, performance and task completion
• Established and maintained operating schedules to provide effective coverage for key areas and to achieve customer service objectives
• Set clear priorities and production quality standards
• Offered instruction, coaching and motivation to employees
• Displayed exceptional problem solving and customer service skills during this role

Shop Floor Worker - Tesco - Ilminster

(2017-02 - 2017-12)

Supervisor - Mountain Warehouse - Taunton

(2016-03 - 2016-09)

3 A-levels - Strode College (2014 - 2016)

10 GCSEs - Huish Episcopi Academy (2008 - 2013)