Jasmin Sarfoh

Senior KYC & Client Onboarding Specialist with 10+ years in FCA-regulated financial services and private banking — combining rare technical depth in AML financial crime with the judgement to handle the most complex cases others escalate. Currently the go-to escalation point at Evelyn Partners, trusted by Directors, Partners and Senior Managers for financial crime risk decisions. Manages an active pipeline of 30 complex cases simultaneously, alongside a full administrative workload — directly emailing and chasing clients for outstanding documents, responding to queries, producing WIP reports and maintaining meticulous records throughout.

Promoted twice, rated Strong Performer (Exceeding) every cycle, and formally commended in writing by senior leadership. The kind of senior specialist that doesn't need managing — they lead.

Senior KYC / Client Onboarding Specialist - Evelyn Partners

(2023-04)

• Manage a daily pipeline of 30 active cases end-to-end — onboarding HNW/UHNW individuals, trusts, corporate entities and complex multi-jurisdictional structures to the highest standard.
• Conduct CDD, EDD, Source of Wealth and Source of Funds reviews; assess trust, SPV and offshore structures for beneficial ownership and financial crime risk.
• Serve as Financial Crime Risk Lead — first point of escalation for complex financial crime cases; work directly with Front Office, Compliance and Risk teams to drive resolution.
• Manage the debtor list and produce WIP (Work in Progress) reports for a Director and Partner — tracking outstanding cases, fees and completed work to ensure clients are chased promptly and pipeline flow is protected.
• Produce MI, statistics and remediation reports for senior management using Power BI; support regulatory reporting requirements.
• Operate across Salesforce, Intapp, ID3 Global, PR Star and Power BI to maintain audit-ready records and ensure data integrity throughout the client lifecycle.

Operations / Client Data Analyst (KYC) – Private Banking - Arbuthnot Latham

(2022-05 - 2023-04)

• Conducted KYC, CDD and EDD reviews for private banking clients including HNW individuals, trusts and corporate entities.
• Reviewed trust and corporate ownership structures to identify beneficial ownership and assess financial crime risk.
• Performed PEP and sanctions screening; supported onboarding approvals in collaboration with Compliance and Risk teams.
• Processed CHAPS and SWIFT payments, ensuring accuracy and full compliance with payment procedures.
• Managed client filing, cheque processing and accurate record maintenance in line with regulatory requirements.
• Partnered with Relationship Management to resolve onboarding queries and progress cases efficiently through the client lifecycle.

Mortgage & Home Insurance Representative - Nationwide Building Society

(2021 - 2022)

• Delivered FCA-regulated mortgage and home insurance advice; held DIP (Decision in Principle) mortgage qualification.
• Conducted affordability assessments, KYC checks and full regulatory compliance reviews for mortgage and insurance products.
• Advised clients on appropriate home insurance cover, ensuring full compliance with FCA requirements.

Personal Banker - Nationwide Building Society

(2020 - 2021)

• Provided personalised banking advice and managed client relationships across a broad range of retail banking products.
• Conducted KYC checks and compliance reviews; supported internal audit and regulatory processes.
• Consistently received the highest 'Excellent' rating in customer feedback — recognised for outstanding client service.

Customer Representative - Nationwide Building Society

(2013 - 2020)

• Delivered frontline customer service across branch banking operations, handling a high volume of daily account queries and transactions.
• Processed CHAPS and SWIFT payments, ensuring accuracy and compliance with payment procedures.
• Supported compliance processes and maintained accurate client records in line with regulatory requirements.
• Built lasting client relationships over seven years, consistently recognised for service excellence.

Business Diploma - Epping Forest College

GCSEs - English and Mathematics